Yuvaraj Mj

Yuvaraj Mj

Senior Customer Service Advisor

Followers of Yuvaraj Mj243 followers
location of Yuvaraj MjChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Technical support engineer

  • Education

    • St.george's anglo indian , chennai

      1999 - 2010
    • University of Madras

      2010 - 2013
      Bachelor of Commerce - BCom corporate secretaryship
  • Experience

    • Mphasis

      Jun 2014 - Feb 2015
      Senior Customer Service Advisor

      BankingAccount verification , cheque status , cheque blocking , E-bankingCredit care Generation Mobile banking activation Net banking activation Loan status , Emi status etc ..,

    • Hinduja Global Solutions PH

      Jun 2015 - Aug 2016

      Bharti AirtelMaintain day to day flow and take accountability of the team which i handle .. / back-end support // Team handling consist of 180 members // Client meeting // problem solving / solution maker / call calibration with the management / Service Level Management ,call auditing // Team briefing // Report generation // escalation complaints and getting resolve , Training to team with the new Product .

      • Team Lead

        Jun 2015 - Aug 2016
      • Team Leader

        Jun 2015 - Aug 2016
    • Synthesis Healthcare Services

      May 2018 - Jul 2020
      Business Development

      Synthesis Healthcare professionals are among the best and the most experienced in the Healthcare industry. Our teams have diversified experience in the Healthcare business spanning across both Medical billing, Coding and Claims Processing. We strongly believe in the statement 'People are our Assets' and make constant stride to enhance their skills to meet the growing challenges. Credentials of the Synthesis Healthcare team:-Leadership team with over 200 man years of experience in the US Healthcare business, both in the provider and payer spaceKnowledge Transition managers with Operation experience and exposure to the best practices of the industryCoding team with an average 6 years of coding experience both in professional and hospital codingCoders with diversified experience in various specialties like Radiology (Interventional), Pathology (Clinical & Surgical), Evaluation and Management, Anesthesia, Surgery, Cardiology, Pediatric, Pain Management, and many more. Coders are also experienced in working with clients in 25 different states across US.Adjudication process team with an average of 4 plus years of experience in HMO, PPO and Commercial plansTeam constitutes with Industry recognized certificationCodingAmerican Academy of Professional Coders (AAPC) for Hospital and Professional - CPC and CPC- HAmerican Health Information Management Association (AHIMA) - CCSProfessional Healthcare Institute of America (PHIA) - CCP'sMedical BillingProfessional Healthcare Institute of America (PHIA) - CMBSAdjudicationAcademy of Healthcare Management (AHM) - AHM 250 Show less

    • Sutherland

      Sept 2020 - Mar 2023
      Email support

      US & Canada Email support

    • IOPEX Technologies

      Mar 2023 - now
      Technical Support Engineer

      United States, Canada, New Zealand and Australia

  • Licenses & Certifications