Caity Harvey

Experience

• 

  Scioto Valley Hot Tubs and Spas

  Aug 2006 - Nov 2007

  Customer Service Associate/Data Entry Operator
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  Ohio Deferred Compensation

  Nov 2007 - May 2013

  Participant Files Technician and Data Entry Operator

  Accurately and efficiently enter customer data into AS/400 system, report inaccuracies in paperwork, scan paper files into Adobe Acrobat for digital recordkeeping, file and archive customer documents according to retention schedules, act as back-up to receptionist and mail clerk, answer multi-line telephone.

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  Upper Arlington Public Library

  Jun 2012 - May 2013

  Media Services Library Assistant II

  Provide customer service to diverse group of library users, conduct reference interviews using library catalog, assist library users in use of library equipment, collection development, repairing and weeding library materials, shelving library materials.

• 

  OverDrive, Inc.

  May 2013 - Nov 2014

  Metadata Specialist I

  Receive publisher deliveries of raw metadata and ebook files, format and clean up metadata according to guidelines for database ingestion, provide customer service and technical support to publisher partners, set up new publishers in the system, create and add to internal team documentation and wikis, interview and train new hires.

• 

  McGraw-Hill Education

  Dec 2014 - Sept 2018

  Lead team of 7 employees and 8 vendors, manage data standards and update process guidelines, lead in-person and WebEx trainings for internal and external trainees, manage reprints order tracking system, ensure storage and delivery of all data and project files, lead weekly team meetings to manage priorities, report budget concerns and project delays to management and cross-functional team, negotiate rates and pay vendor invoices, report team analytics to manager. Create data records, manage databases, asset metadata tagging, adhere to compliance standards, attend cross-functional meetings, license and media assets, train vendors and new hires, monitor and report on project budget, create training documents and tools for cross-functional use.

  • Content Licensing Reprints Lead

    Nov 2017 - Sept 2018

  • Content Licensing Coordinator

    Dec 2014 - Nov 2017
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  The Ohio State University

  Sept 2018 - Jun 2022

  Document and Records Management
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  Vertiv

  Aug 2022 - Jul 2024

  Marketing Content Analyst

  Oversee the migration of 30k assets from BrandMaker DAM to Oracle Content Management DAM. Collaborate with cross-functional teams to audit digital marketing, licensed media, sales and technical assets for archive or migration. Clean and map asset metadata from old DAM to new. Develop taxonomies, asset expiration timelines, metadata attributes, custom asset forms, controlled vocabularies, naming conventions and define user access groups. Train users how to navigate OCM DAM and create guidance and governance documentation. Show less

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  CAS

  Sept 2024 - now

  Content Specialist

  Catalog new and existing publisher content.Identify and resolve bibliographic errors in catalog records.Communicate with and troubleshoot issues with publisher partners.Create process and training guidelines for Alma cataloging system.