Abhishek Bhattacharjee

Experience

• 

  Capgemini

  Nov 2016 - Mar 2022

  Supported financial and administrative functions by processing, verifying, and reconcilinginvoices per company standards. - Conducted monthly reconciliations, bank validations, and handled escalations while consistentlymeeting SLA targets

  • Process Associate

    Apr 2019 - Mar 2022

  • Associate

    Nov 2016 - Mar 2019
• 

  Accenture in India

  Apr 2022 - Dec 2023

  Analyst

  Spearheaded the Accounts Payable process transition for the Caterpillar Project in Mexico,supporting a team of five. - Authored DTPs, job aids, and checklists; maintained process trackers and conducted qualitychecks post-Go Live. - Managed client communications, invoice allocation, and SLA adherence. - Coordinated with IT for critical issue resolution and process improvements.

• 

  Genpact

  Dec 2023 - now

  Assistant Manager

  Lead a team of 12 in the Accounts Payable process for client Labcorp, focusing on high-valueinvoices, client approvals, and monthly reporting. - Conduct daily team huddles, client calls, and MOM documentation. - Prepare critical reports (e.g., Unpaid Items, Daily Dashboard, Benchmarking) and addressageing invoices. - Develop training plans, manage attendance, and oversee ServiceNow ticket resolution.