Eduardo Lobo

Experience

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  DIGITEL TIM C.A.

  Jan 2001 - Jan 2005

  Meet with the availability and reliability of services ensuring the integrity of the platforms under management and supervision.• UNIX Systems Administration: HP-UX, Linux.• GPRS IP-based Administration: routing and switching administration & troubleshooting• SMS based services administration• MMS/WAP service administration• Nokia GPRS architecture: GGSN, DNS, FW, CG as well as IP network elements• CISCO IOS platform administration• Analysis and troubleshooting GPRS-based services performance issues• Deep understanding on APN, ACL, security policy, VRRP, HSRP, static/dynamic routing,• GPRS roaming configuration Show less As an Implementation Engineer of Value Added Services(VAS) I had a key role for cooperation and active participation during the conception, development, kickoff of new projects in a vast range of data services under GPRS technology, giving technical interface to Marketing Department and related business units for viability, materialization of final solutions.Roles of Position: • Close interaction with different vendors/providers for installation, configuration and tuning up of underlying platforms • Follow-up and performance of tests toward the final acceptance of newly installed VAS solutions• Strong collaboration in the sense of technical consultancy with business development group in order to achieve viable proposals and clearing technical inputs• Integration, configuration and tests of network elements such as routers, switches, servers for vendors like CISCO, CHECKPOINT, HP, LOGICA• Integration for SMS based services under SMPP Protocol• Installation, commissioning and testing of Nokia GPRS solutions like IPSO 650 HW, checkpoint FW, GGSN and CG applications• Continuous knowledge of GSM, SMS, GPRS, S7, TCP/IP stack, SNMP, WAP, SMPP Show less

  • O&M GPRS/VAS Engineer

    Jan 2003 - Jan 2005

  • VAS Implementation Engineer

    Jan 2001 - Jan 2003
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  Nokia Networks

  Jan 2005 - now

  PS Core Consultant Engineer

  Technical expert in Nokia Core Network Elements supporting Care, Implementation and Planning activities. Professional Skills:- Service Delivery Management- Managed network and troubleshooting - Work Priorization Management- IP solutions consulting- Configuration Management- Risk Management and Customer Impact Minimization- Customer assistance for corrective and preventive operations (EPC/GPRS/EDGE/GSM/IP)- Customer Focus- Care Planning, Reporting- IP Planning- Live Network Understanding- Team Player and Knowledge Transferer- Advanced technical activities - Ticket handling - KPI Monitoring - SW Upgrade - HW replacement - CD Loading - DX200/ATCA/Cisco/infoblox/Checkpoint/CMD/Unix/linux/IP - Emergency handling - EPC Network Elements troubleshooting- Expert of installation, commissioning and integration for PS Core NE.- Delivery to Care assesments- Asurance for service level agreements and rollouts milestones- Preperation of Technical Workshops Show less