Andrew Sng

Experience

• 

  Singapore Polytechnic

  Jan 2011 - May 2012

  Student Researcher

  • Achieved Outstanding Gold Award at Singapore Polytechnic's Annual Engineering Show• Researched on bed sores and factors of its occurrence• Created a product to reduce occurrence of bedsores which is now used at aged care homes

• 

  Singapore Army

  Jun 2012 - Jun 2014

  Detachment Commander

  Mandatory National Service• Detachment Commander for the Mortar platoon for 15th Mono-Intake 1st Singapore Infantry Regiment.• Attained Best Detachment Award for ATEC Stage 1.

• 

  SAP

  May 2015 - Aug 2015

  Frontend Developer Intern

  • Worked under the Smart Traffic project. • Used the Scrum agile software development methodology. • Create webpages, which included bug fix, unit testing, and customization of the page using JavaScript.

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  Singapore University of Technology and Design (SUTD)

  Sept 2016 - Dec 2016

  Undergraduate Teaching Assistant

  30.002 Circuits & Electronics:• Assisted the professors in class and provided extra classes and consultations for weaker students• Created laboratory projects for student use to better understand Circuit Design

• 

  GovTech Singapore

  Sept 2017 - now

  Technology Management Office & GovTech Consulting Team, GovTech SingaporeFronting product operations and consultancy initiatives across GovTech’s product portfolio, focusing on delivery governance, lifecycle standardization, and strategic tech alignment.Revamped Product Operations across GovTech's digital portfolio, streamlining Procure-to-Pay (P2P) and Order-to-Cash (O2C) processes, resulting in improved governance and reduced procurement bottlenecks.Initiated and scaled the GovTech Consulting Team, providing technology consultancy to four government agencies; expanded the team to six members within its first year.Collaborated with senior leadership to align technology governance with product delivery, embedding compliance and product metrics into GovTech products. Show less Smart City Technology Division (formerly Sensors & IoT Capability Centre), GovTech SingaporeDrove national-scale public sector tech products, from IoT-based emergency systems to pandemic response tools, improving quality of life and enabling digital transformation across agencies.TraceTogether Token: Spearheaded the design, development, and national rollout of Singapore’s Bluetooth-based contact tracing device during the COVID-19 pandemic. Delivered over 10 million devices, achieving 80% adoption within months through effective public outreach and streamlined logistics.Government Assisted Living Ecosystem (GALE): Conceived and implemented the Personal Alert Button (PAB), an IoT solution enabling seniors to trigger emergency alerts. Deployed across 53 rental HDB blocks, with plans to expand to 170 more; maintained 99.5% uptime with manual fallback protocols.Health District Concierge App: Developed a personal concierge service to assist seniors in aging in place, increasing engagement with healthcare providers by 80% through innovative solutions.IoT Consultant to Whole of Government: Provided consultancy services and workshops to various ministries and agencies, creating the first IoT playbook for public officers to facilitate IoT development and deployment.I was also part of the events team, of which I have planned GovTech's D&D, Family Festival and sporting activities. Show less

  • Product Manager

    Apr 2024 - now

  • Product Manager

    Sept 2017 - Sept 2024