Teo Hui Yuh (Hailey)

Clinical Operations, Panel Management

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Singapore

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Timeline
About me
Manager, Operations Management at Thomson Medical
Education
- Singapore Polytechnic
  2021 - 2022
  Specialist Diploma Data Science (Predictive Analytics) 4.0
- University of Glasgow
  2017 - 2018
  Biological and Biomedical Sciences Infection Biology
  Activities and Societies: Women’s Team Volleyball Student Exchange Programme
- Shanghai Jiao Tong University
  2018 - 2018
  Summer Programme
- National University of Singapore
  2015 - 2019
  Bachelor of Science with Honours (Distinction) Life Sciences Honours (Distinction)
  Activities and Societies: Represented NUS in Inter-Varsity Polytechnic Games (2015-2019), NUS Volleyball (F) Team Captain (2016-2017), Eusoff Hall Volleyball (F) Team Vice-Captain (2016-2017) Final Year Thesis- Synthetic Alkaloid Enzymology: Characterisation of Functionally Relevant Residues of Clavine Oxidases (Department of Biochemistry )
- Nanyang Junior College
  2013 - 2014
  2 H2 Distinctions, 2 H1 Distinctions
  Activities and Societies: Volleyball (F) Team Awarded 2nd Position in National Inter-School ‘A’ Division Girls Volleyball Championship (2013, 2014), EAGLES award (2013, 2014), Edusave Certificate of Academic Achievement (2014)
Experience
- Raffles Health Insurance
  Aug 2019 - Sept 2021
  Clinical Operations, Panel Management
  - Managed more than 300 GP Panel Clinics of RHI in Singapore and Malaysia.- Planned and executed enhancements to improve efficiency of current operations and also the user experience of our GP Panel Clinics. - Conduct data analysis and run data visualisations on utilisation data to provide insights on clinical operations trends.
- Raffles Medical Group
  Oct 2021 - Jan 2024
  Team Lead for North- East Cluster (Sales)
  - Assistant Manager, Corporate Services
    Jul 2023 - Jan 2024
  - Senior Executive, Corporate Services
    Aug 2022 - Jul 2023
  - Executive, Corporate Services
    Oct 2021 - Aug 2022
- Thomson Medical
  Jan 2024 - now
  Establishing partnerships with Insurance and TPA Companies both locally and internationally
  - Manager, Operations Management
    Oct 2024 - now
  - Manager, Business Development
    Jan 2024 - Oct 2024
Licenses & Certifications
- Scrum Master Certified (SMC)
  Scrum Alliance
  Aug 2022