Elizabeth Gray

Experience

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  Freelance, self-employed

  May 2015 - now

  Brand Ambassador

  -promote events and brands by educating the public, maintaining a professional appearance, executing events exceeding expectations. -experienced Lead Brand Ambassador duties of: Reporting of event, act as event ambassador to event location, set up and tear down of event-Notable Brands Represented: Proctor and Gamble, Nintendo, Jimmy Dean, and Tide

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  Advantage Solutions: Sales, Marketing, Technology

  May 2015 - Apr 2016

  Event Specialist

  Promote products as a brand ambassador at local retailers Set up and break down of work areaPreparation and sampling of products chosen by the retailerMaintain work station to health code

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  J.B. Hunt Transport, Inc.

  Feb 2016 - Oct 2017

  Customer Experience Specialist

  -assist Customer Experience Representatives in maintaining quality customer service-managed scheduling truck and intermodal appointments for a top 10 customer-maintained 98.5% data entry accuracy-Host and Enterprise Order Management Proficent-Executed top customer service through the use of email and multi-system phone lines.

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  New Directions Behavioral Health

  Oct 2017 - Jan 2020

  Clinical Support Coordinator

  assist members in articulating personal goals for recovery through the use of one-on-one contact (face to face and telephonic)assist members to link them to appropriate community groups that would be appropriate for their recoveryengage with the member to assist in building social skills in the community that will help with self-managementClinical telephonic follow up with clients in transition from inpatient or residential facilities into the community setting.Facilitated connections between clients, program staff, community resources, and referrals to providers in outpatient settings.Assisted members by addressing barriers and adhering to aftercare plans, assisting with problem resolution and coordination with providers.Conducted post-hospitalization follow up calls with clients and assist to ameliorate barriers to clients in receiving treatment.Coordinated with Network Operations staff to facilitate access to providers in the Member’s area.Research into local and national resources to provide to clients.Promoted quality service delivery and effective care transitions to optimize client outcomes.Provide support to the Case Management team. Show less

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  Upwork

  Jan 2018 - Apr 2022

  Professional Freelancer

  Certified in Google Display and Search AdsSocial Media content creation and Management for Facebook, Instagram, Twitter, YoutubePress Management and Public Relations through creating lasting relationships with the pressContent Strategy with a variety of different clients and nichesVirtual Assistant and customer serviceWebsite TestingSkilled in WordPress, Teamwork, Asana, SlackLight Project Management Extensive Data-Collection SkillsEmail and Calendar Management Show less

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  Gray Way Solutions

  Jan 2020 - now

  Business Owner

  Certified in Google Search and Display AdsSocial Media content creation and Management for Facebook, Instagram, Twitter, YoutubeContent Strategy with various clients and different business facetsLight project management