Susan LeClerc

Experience

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  Aetna, INC.

  Jan 1983 - Jan 2002

  HR Consultant

  HR Consultant for Group Insurance Division. Provided client-based HR generalist consulting to business unit of 1000+ employees in Hartford and several field locations supporting disability, life and long-term care products. Consulted on organization design alternatives for addressing management/capability gaps in two organizations resulting in better communication and business plans, as well as employee recognition plans. Led the creation of and served as advisor for divisional Diversity Council which provided awareness sessions for managers as well as information for all employees via an internal website. Managed HR issues involved in the closure of five field offices including risk analysis, creation of retention programs, and outplacement assistance for employees. Mostrar menos

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  CSC

  Jan 2002 - Jan 2005

  HR Manager

  Partnered with TPA management to provide human resource solutions for 225+ employee base. Managed/mentored one staff member from HR Assistant to HR Rep. Provided counseling to both managers and employees on significant employee relations issues. Managed Six Sigma projects to increase employee morale and decrease absenteeism and employee relations issues. Implemented management training programs. Managed recruiting function for Wethersfield location. Responsible for sourcing, interviewing and hiring all levels of employees. Managed 10% organization-wide reduction in force. Provided due diligence, manager training, security, employee meetings and communications to the organization. Mostrar menos

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  MetLife

  Jun 2005 - now

  Senior level employee relations subject matter expert for managers, associates, HR business partners and Compliance partners throughout the company. Provides consultation and resolution of ER inquiries, issues and investigations through the informed application of company policies, programs, procedures and federal/state laws. Applies employee relations expertise in difficult and complex situations, including investigations/fact finds, performance management, ADA/Reasonable Accommodations, and workplace violence. Influences business leaders to take appropriate course of action. Leads associates seeking a reasonable accommodation through the interactive process. Maintains appropriate documentation and ER case tracking in HR online system. Mostrar menos Provided HR Generalist support to 1,200+ associates across multiple states in the Disability Claim operation. Counseled 60+ people managers on HR issues, initiatives and management techniques. Led development of succession planning for key positions. Facilitated management development opportunities. Coordinated INROADS intern program for CT and IL offices (17 interns). Managed project to develop career paths for all Disability Claim positions that addressed both the organization's needs as well as associate requests for growth opportunities. Managed a HR Rep and an Administrative Assistant. Mostrar menos

  • Sr. Employee Relations Consultant

    Feb 2009 - now

  • Human Resources Generalist

    Jun 2005 - Feb 2009
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  HRACC

  Jan 2007 - Jan 2009

  Chair, Professional Development
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  Human Resource Assn of Central CT

  Jan 2011 - Jan 2020

  Co-Director, Programs

  Responsible for identifying speakers, coordinating logistics and managing committee volunteers for monthly chapter meetings.

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  MetLife

  -

  Sr. Employee Relations Consultant