
Sandeep Gaddam
System Administrator

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About me
AWS, DevOps, Infrastructure, VMWare, much more.....
Education

Sardar Patel College
1999 - 2001Bachelor of Science (B.Sc.) Computer Science Ist Grade
Gautami Jr. College
1997 - 1999Board of Intermediate MPC
Abhyudaya High School
1996 - 1997SSC
Experience

Marketools Research Pvt Ltd
Jun 2007 - Aug 2010System Administrator• Maintaining DC, ADC with DNS, DHCP server, WSUS servers, and File & Application servers, Altiris IT Helpdesk, IIS Server, and Symantec Antivirus Server with Centralized Administration.• Monitoring and Maintaining Markettools IT infrastructure on a daily basis like Windows Servers and Exchange Servers.• Assigned a task of Installing and Configuring SUSE Linux 11.1 (Web Server).• Maintaining and Administering the Existing LAN environment.• Supporting Linux Servers for installing and configuring Tomcat, creation of users and giving required permissions.• Experience in maintaining ISDN backup link, PRI Link for Voice lines.• Monitoring and troubleshooting VPN, Secure Clients and Citrix Client problems.• Maintaining web servers and static server of markettols.com and internal website intranet.markettools.com for all the domain users. • Installed and configured Altiris Helpdesk Solution 6.0 for Domain Users and Implemented Altiris Deployment Server for creating and Deploying Images to different clients.• Installed Altiris Delivery Solution and Software Portal. Started using Software Portal for installing Software on to user’s machine.• Symantec Antivirus servers with Symantec System Center Centrally for 100 clients.• Working on upgrading Altiris Helpdesk Solution 6.0 to ServiceDesk Solution 7.0. This includes taking the entire database backup, migrating the entire configuration and rules to the new version and Setup everything to work on Production Environment. Show less

ITC Infotech
Aug 2010 - Jul 2012Assistant Manager - BD• Design the Architecture of Migration Tool like Altiris, SCCM to meet the requirements.• Gather Inventory of Users Backup Data, Shared Drivers, Printers mapped etc. for smoother migration.• Planning the Migration of Windows XP machines to Windows 7 and Test it in Test Environment.• Gather Inventory of machines and Software installed.• Verify and check Application Compatibility for Smooth Migration.• Planning the migration in Phase wise or Site by site.• Plan the Failover by rolling back to users before migration state.• Testing the migration in Site, where there are very less users• Analyze the results and improvise the method of migration in Altiris or SCCM Tool.• Schedule the Windows XP migration site by site.• Successfully completed Windows XP to Windows 7 migration with user data.• Provide the team with a vision of the project objectives• Intervene when necessary to aid the group in resolving issues• Encourage creativity, risk-taking, and constant improvement of Team Members.• Ensure deliverables are prepared to satisfy the Stake Holder requirements.• Provide status reporting of team activities against the program plan or schedule• Escalate issues which cannot be resolved by the team to 4th Level Symantec Support and resolve them ASAP.• Roles of My Team:• Installation of Notification Server, Deployment Server, Package and PXE Servers.• Managing Software Delivery solution using Altiris.• Managing Site Maintenance and Package servers.• Managing Security Role for Users in regards to Access Altiris Console. • Altiris Reporting Wizard (SQL-based) as well as Query Builder• Daily Health Checks using for Altiris Server using Customize tool.• Deploying Images and managing computers using Deployment Solution.• Managing Inventory policies, custom inventories and inventory forwarding.• Managing redirection policies. Show less

TEKsystems
Oct 2012 - Oct 2013Lead Altiris Administrator• Design the Architecture of Migration Tool like Altiris, SCCM to meet the requirements.• Gather Inventory of Users Backup Data, Shared Drivers, Printers mapped etc. for smoother migration.• Planning the Migration of Windows XP machines to Windows 7 and Test it in Test Environment.• Gather Inventory of machines and Software installed.• Verify and check Application Compatibility for Smooth Migration.• Planning the migration in Phase wise or Site by site.• Plan the Failover by rolling back to users before migration state.• Testing the migration in Site, where there are very less users• Analyze the results and improvise the method of migration in Altiris.• Design, Plan, Testing the migration of Altiris Env. to SCCM 2012 Environment.• Installed SCCM Agent on client machines using Scripts using GPO.• Gather inventory of machines managed SCCM and Creating custom reports as per requirements.• Creating, Maintaining and Deploying Windows 7 OS using SCCM 2012 for client machines.• Deploying Software’s, Software Updates using SCCM 2012.• Clearing any Software Deployment or Patch installation issues on client machines.Daily Activities of Team :• Managing Sites, Servers and Site Systems Roles.• Installation of Notification Server, Deployment Server, Package and PXE Servers.• Deploying Microsoft Patches using SCCM and Altiris.• Daily Health Checks.• Deploying OS Images on to client machines.• Managing Security Role for Users for accessing Altiris Reports or SCCM reports.• Creating custom Reports in SCCM as per customer requirement using SQL queries.• Daily Health Checks.• Managing Inventory policies, custom inventories and inventory forwarding.• Manage, train, and help the development of team members• Serve as a focal point to communicate and resolve interface and integration issues with other teams.• Escalate issues which cannot be resolved by the team to 4th Level Symantec Support and resolve them ASAP. Show less

Secure-24
Oct 2013 - Apr 2016Senior Altiris EngineerTeam Management.Provide the team with a vision of the Scope of work in customer environment.Setting up Goals, guiding through the process, assigning the tasks to team.Monitor Teams Monthly reports and motivate them for better results.Motivate Team for better performance, Guide them through the road blocks and be with the team in escalations.Planning, Designing, Implementing Altiris at Customer EnvironmentDesign, Plan, Test and Implement Migration of Altiris Servers to SMP 7.5Maintain Deployment Solution in Customer Environment.Maintain Assigned Customer Altiris Environments for Software Deployments, Patch Clients and ServersMaintain Shared Altiris Environment in Secure-24.Maintaining SCCM 2012 Environment for the Customers.Scheduling Patching for Clients using SCCM 2012 for Client machines.Creating, Maintaining and Deploying OS using SCCM 2012 for client machines at Customer Location.Developed and Executed on Enterprise Workstation Imaging / Deployment methodology for Windows 7.Windows XP to Windows 7 migrations using SCCM 2012 and Microsoft Deployment Toolkit (MDT)Migrating User Profiles, Data (important Files) and Outlook settings using User State Migration Tool (USMT)Creating Reports in Altiris / SCCM environments as per customer requirements.Serve as a focal point to communicate and resolve interface and integration issues with other teams.Currently working on Linux Patching Using SMP 7.5. Show less

Tata Consultancy Services
Apr 2016 - nowAssistant Consultant
Licenses & Certifications

ITIL V3 Certified
EXIN- View certificate
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AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)Apr 2021 - View certificate

Learn System Center 2016: Operations Manager
Lynda.comMay 2018 - View certificate

Microsoft Certified: Azure Administrator Associate
MicrosoftMay 2021 - View certificate

Scrum: The Basics
Lynda.comJul 2018
Languages
- enEnglish
- hiHindi
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