Serhat Basarir

Experience

• 

  Hilton Worldwide

  Jul 2008 - Sept 2008

  Trainee
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  Hilton Worldwide (Bosphorus Restaurant)

  Jun 2011 - Sept 2011

  Trainee
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  The Ritz-Carlton Hotel Company L.L.C. (Çintemani Restaurant)

  Oct 2011 - Apr 2012

  Restaurant Waiter
• 

  MGM Resorts International

  May 2012 - May 2013

  J1 Programme Internship
• 

  The Ritz-Carlton Hotel Company, L.L.C.

  Oct 2013 - May 2014

  Waiter
• 

  Raffles Istanbul

  Jul 2014 - Jan 2017

  Pre-Opening

  • Aspiring Leader / Leadership Development Program SUMMIT Participant

    Mar 2016 - Jan 2017

  • Waiter

    Jul 2014 - Mar 2016
• 

  Dedeman Hotels & Resorts

  Nov 2017 - Aug 2018

  Food And Beverage Supervisor

  With its 252 rooms, 13 different meeting rooms ranging in size from 30 m2 to 720m2, one ballroom with a capacity to host 500 people, Executive Lounge, Lobby Lounge&Bar, Bostanci Restaurant, Adalar Roof Bar&Restaurant, offers wide range of local and international tastes. Dedeman Bostancı has the capacity to host large-scale organizations and stands out as the ideal address in the city in this respect.• Responsible for the Lobby Lounge & Bar, Bostanci Restaurant with a capacity to host 100 people, Adalar Roof Restaurant & Bar, Executive Lounge and all meeting rooms in Banquet Department at the facilities.• Organizing special events, including receptions, promotions, corporate luncheons, weddings, dinners, parties.• Overseeing F&B operations with a running staff of 30-50 employees at the facilities.• Ensuring consistency in every aspect of service.• Overseeing front of house personnel to maintain adequate staffing and minimize overtime.• Conducting timely performance evaluations for all front of house staff.• Carefully training and supervising staff.• Interacting positively with customers while promoting hotel facilities and services.• Recognizing and formally acknowledgeing outstanding staff performance to boost company morale and productivity.• Maintaining a safe working and guest environment to reduce the risk of injury and accidents.• Effectively managing payroll and timekeeping, including completion of the proper paperwork for new hires and terminations. Show less

• 

  Hyatt Regency

  Aug 2018 - Nov 2019

  Assistant Outlets Manager
• 

  LEGACY OTTOMAN HOTEL

  Oct 2020 - Jun 2021

  Restaurant Manager
• 

  Novikov Restaurant & Bar

  Jun 2021 - Jun 2022

  Pre-opening Restaurant Manager at Novikov Istanbul
• 

  Four Seasons Hotels and Resorts

  Jun 2022 - now

  • Food and Beverage Manager

    Aug 2023 - now

  • Restaurants and Bars General Manager

    Jun 2022 - Aug 2023