VI Dam

Experience

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  Confidential 4

  Oct 2003 - Jul 2005

  CRM Consultant

  Joined as Software Engineer in .NET space. Implement CRM for domestic clients in Mumbai. Gradually started work on MS CRM 3.0 as a Consultant.

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  Confidential 3

  Jul 2005 - Apr 2007

  Consultant

  MS CRM Implementation

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  Confidential 2

  Apr 2007 - Oct 2010

  Senior Consultant

  Active DevelopmentProject Management

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  Confidential

  Oct 2010 - now

  Responsible for the development of the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.Key accountabilities• Review, interpret and respond to detailed business requirements specifications (BRS) to ensure alignment between customer expectations and current or future ICT capability• Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximise the return on technology investment• Within the agreed enterprise architecture, define and design technology solutions to assist the business in meeting their business objectives• Develop, test and implement technology solutions and report on delivery commitments to ensure solutions are implemented as expected and to agreed timeframesKey challenges• Identify system, infrastructure and project interdependencies and balance competing demands to ensure project deliverables are achieved Show less

  • Microsoft Dynamics 365 Solution Architect

    Oct 2010 - now

  • MS CRM Senior Consultant

    Oct 2010 - Oct 2011