Brian Burghardt

Experience

• 

  Comcast

  Feb 2009 - Apr 2014

  Technical Operations

  Installation of new services; Television, High Speed Internet, Telephone and Xfinity Home Security. Managed a fast paced schedule with a high level of technical performance as well as excellent customer satisfaction. Responsible many company assets that included a vehicle, tools and computers.

• 

  Nielsen

  Apr 2014 - now

  Responsible for collecting and reporting Panel Demographics and audience information from household data for TV ratings and Media consumption for Market Research.The Prioritization and scheduling of assignments to meet various project deadlines, objectives and performance goals including Market and Sample commitments and with quality standards.Install, maintain and troubleshoot proprietary hardware and software in to secure data from media consumption across multiple platforms.Ensure equipment is properly installed, configured and maintained in Nielsen panel homes to secure necessary data.Help provide data from sample homes for long term relationship with Nielsen Clients for TV networks and Advertising Companies ensuring the best exposure, cost analyst and time for advertisement needs. Show less

  • Manager, TAM Panels Quality Assurance

    Oct 2023 - now

  • Senior Regional Quality Lead

    Sept 2017 - Oct 2023

  • Market Research/Field Rep

    Apr 2014 - Sept 2017