Anggi Nuari

Experience

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  Bandung Giri Gahana Golf and Resorts

  Jan 2007 - Oct 2009

  a. Working as tennis attendant and billiard attendant.b. Handle gathering events for family or company by Outbond activities . a. A la carte restaurant which provide international menus and Indonesian.b. Handling events meeting and wedding. support all operational food and beverage department.

  • Recreation

    Apr 2009 - Oct 2009

  • Waiter

    Jul 2007 - May 2009

  • Waiter Trainee

    Jan 2007 - Jul 2007
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  Hilton Bandung

  Dec 2009 - now

  • Collect and provide comprehensive information of guest preference and coordinate guest requests regarding hotel services, events, place of interest, restaurants, airline, transportation tickets, limousine rentals, sightseeing tours, itinerary and any other information of interest. Handle reservations and obtain/issue tickets where applicable.• Lead the day-to-day activities of the concierge desk. Schedule team members to ensure proper coverage. Assist with training of all concierge staff.• Provide guest assistance with florists, couriers, mail services, rental of small business machines, international calls, etc.• Assisting the bell stand, providing luggage and assistance, and ensuring the lobby and concierge area's appearance reflect highly on the hotel and company.• Maintain all social media (Revinate, Twitter and Facebook) in order to promoting Hilton Bandung promotion.• Providing 'Morning Cup' (Weekend articles, complete with Bandung Map as direction).• Arranging internal needs for transportation for Sales call and all assistance of internal urgency needed.• Supervising third party such as Parking management and Hotel Security personnel Show less A. Displayed a warm and friendly greeting to all who entered hotel.B. Handle all safety and emergency manners in a calm and efficient way.C. Took care of customers and tenants request for services.D. Handle requests of transportations, recreational, dining, package tour, surrounding information, Flight tickets and/or business activities for both inside and outside of property.E. Handling Luggage for FIT or Group guest’s.F. Responsible for Social Media Update (Twitter) Show less

  • Concierge Supervisor

    Mar 2015 - now

  • Acting Duty Manager

    Oct 2020 - Dec 2021

  • Concierge

    Jan 2010 - Feb 2015

  • Banquet Waiter

    Dec 2009 - Jan 2010
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  Toko Dogma

  Aug 2016 - now

  Co-Owner

  Hijrah Apparel

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  Crelle Screen Printing

  Feb 2018 - now

  Owner

  Custom T-shirt, shirt, jacket etc

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  Les Clefs d'Or Indonesia

  Jan 2022 - now

  National Member

  National Member of Les Clefs d'Or Indonesia