Gabriel Gozon

Experience

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  Robinsons Retail Holdings Inc.

  May 2019 - Jul 2020

  Learning and Development Assistant

  As a Learning and Development Assistant that is part of the Central L&D Department of the organization, I was responsible for the following items:1. Managed and implemented the orientation program for new employees in collaboration with stakeholders from other business units2. Completed logistical and administrative tasks in the execution of training programs3. Created, managed, and monitored the training database and produced reports4. Assisted in the conduct of the learning needs assessment in the organization 5. Cooperated in the designing and developing of a learning curriculum and learning programs 6. Conducted process improvement for governing learning and development procedures7. Implemented a virtual learning program in response to the pandemic Show less

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  HawodTech Solutions, Inc.

  Jul 2020 - Apr 2022

  As a Human Resources Officer who supervises the HR Department of the organization, I am responsible of the following items:1. Coordinated with hiring managers regarding recruitment needs2. Performed onboarding activities such as background investigations, execution of job offers, communication of onboarding requirements, and orientation of all new hires3. Designed and implemented company policies and initiatives aligned to business strategies4. Reviewed and amended performance metrics and monitored its implementation5. Managed employee disciplinary concerns from commencement to resolution Show less As a Client Coordinator who was overseeing a volume-hiring project for a client based in the United States, I was responsible for the following items:1. Coordinated with stakeholders in the delivery of a Contact Center project for a client2. Conducted process improvement using lean six sigma principles to enhance operational procedures3. Oversaw the internal operations to ensure compliance to guidelines and procedures4. Attended and facilitated meetings with clients and other stakeholders to communicate status updates, report areas of concern, and discuss solutions5. Created, managed, and monitored the project database and generated reports Show less

  • Human Resources Officer

    Nov 2020 - Apr 2022

  • Client Coordinator

    Jul 2020 - May 2021
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  SGV & Co.

  Apr 2022 - Jan 2023

  Associate Consultant - People Advisory Services

  As an Associate Consultant in the People Advisory Services service line, I have gained the following experiences:1. Assisted in change management initiatives for a financial services organization such as developing a communication plan, creating collaterals, designing a train the trainers program2. Conducted due diligence for a health maintenance organization and retail company on key HR areas to gather relevant findings for a merger and acquisition3. Assisted in a competency review of an educational institution’s HR department by developing a competency assessment tool, facilitating the implementation of assessment, and contributing to the analysis of results4. Supported in an organizational review and design of a government agency’s risk management department by participating in the conduct of a current state assessment and analysis, and assisting in the design of the recommended organizational structure5. Performed adoption and change management activities for a social development organization by assisting in the creation of a communication strategy and plan and its execution, coordinating with client and other stakeholders for the planning and implementation of change activities, and designing training materials and programs Show less

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  QBE Insurance

  Jan 2023 - now

  As a PMO Analyst under the Transformation & Operational Excellence tower, I offer project management support for the organization and manage special projects and transitions.1. Monitors projects within the portfolio ensuring adherence to timelines and assurance governance by assisting in maintaining project management tools such as Excel and Jira.2. Supports project documentation by recording project updates, risk assessments, and change requests while creating management reports using Microsoft tools such as Excel, PowerPoint, SharePoint, and Power BI.3. Facilitates the Demand Management function which includes cross-functional efforts in monitoring project pipeline, tracking resource utilization and capacity, and administration of project billing.4. Coordinates and documents governance meetings by scheduling and capturing discussions and key actions. Show less As a People Specialist in the Compensation & Benefits function, I handle and provide support for various HR employee programs within the organization and I am responsible for administering and processing transactions and workflows.1. Liaised with stakeholders and resources to provide support to employee request and inquiries globally2. Managed employee details and processed HR related requests through administration in Workday3. Maintained employee database and ensured all records are secured and compliant to organizational standard4. Utilized ServiceNow for case management and completed employee requests within service times5. Identified opportunities for process and system improvements to drive efficiency and assisted in its execution6. Performed user acceptance tests to support implementation of configurations in Workday and ServiceNow7. Acted as a point of contact between onshore stakeholders and HR operations for the global performance and merit review process to coordinate requirements and provided reports and insights Show less

  • PMO Analyst

    Aug 2024 - now

  • People Specialist

    Jan 2023 - Aug 2024