Deep Enrich
Brian Sobeck
Technical support lead engineer
165 followers
Plano, Texas, United States
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About me
Escalation Manager at Trellix
Education
Electronic Institute
1978 - 1981Associate's degree Electrical and Electronics Engineering
Experience
Unify
Oct 1996 - May 2015Technical support lead engineertechnical support for the Unify 4k,OSV,Hicom systems.
McAfee
May 2015 - Feb 2022Working in the McAfee SIEM platinum support group
Account Technical Consultant
Aug 2019 - Feb 2022Product Support Specialist
May 2015 - Oct 2019
Trellix
Feb 2022 - nowEscalation Manager
Oct 2024 - nowCustomer Success Manager
Feb 2022 - Oct 2024
Licenses & Certifications
- View certificate
Intel Security Product Specialist - Security Information & Event Management / McAfee SIEM
Intel SecurityFeb 2017
CCNA, CCVA,CCRM
CiscoJun 2014
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