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Eric Hayes, MBA, SSM, SA4, CSM, CSPO, SaSP

Eric Hayes, MBA, SSM, SA4, CSM, CSPO, SaSP

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  • Timeline

  • About me

    Cybersecurity Product and Portfolio Management

  • Education

    • University of Phoenix

      2008 - 2010
      MBA Computer/Information Technology Administration and Management

    • University of Houston

      1994 - 1999
      BS Political Science

    • University of Phoenix

      2007 - 2008
      Bachelor's degree Business Management

  • Experience

    • Washington Mutual

      May 2001 - Jan 2008

      Ensured efficiency and quality of technology by managing daily support work and issue resolution. Developed, updated and managed online application programs. Cultivated collaborative team environment to drive outstanding performance. Employed debugging tools to test code functionality. Managed the daily operations of Siemens analysts and developers that provided architectural consultations, project participation and monthly implementation of software products as well as business support.

      • Senior Business Analyst

        Jan 2006 - Jan 2008

      • Senior Business Analysis Manager

        May 2001 - Jan 2006

    • Countrywide Home Loans

      Jan 2008 - Jun 2008
      Business Systems Analyst

      Conduct statistical analysis on various compliance projects and provide system expertise in business application improvements. Act as a liaison between business partners and technical areas.

    • Pulte Homes

      Jun 2008 - Dec 2010
      IT Business Analyst

      Oversaw business applications and technology projects to ensure achievement of all Service Level Agreements. Met with executive team weekly to report project schedule and roadblocks.

    • Centex Homes

      Jul 2008 - Oct 2009
      IT Business Analyst

      Provide leadership and direction for the analysis, research, definition of system changes, development of business designs, testing, and implementation of solutions to meet business needs. Act as a liaison between business partners and technical areas.

    • GM Financial/AmeriCredit

      Dec 2010 - Jun 2013
      Project Manager, ITS

      Led key SharePoint and Strategic technology initiatives for GM Financial, including emerging Infrastructure projects while coordinating the completion of all aspects of project management on assigned PMO projects.

    • Slalom Consulting

      Jun 2013 - Sept 2014
      IT Consultant

    • Santander Consumer USA Inc.

      Sept 2014 - Aug 2017

      • Assistant Vice President Enterprise Project Mgmt Office

        Jan 2015 - Aug 2017

      • Assistant Vice President, Product Management at Santander Consumer USA Inc.

        Sept 2014 - Mar 2015

    • Homecare Homebase

      Jun 2019 - May 2021
      Sr Scrum Master

    • Charles Schwab

      Nov 2021 - now
      Sr. Manager - Scrum Master

  • Licenses & Certifications