Kyle Burk

Experience

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  Kootenay Landscape Management Services

  Mar 1992 - Nov 2002

  Managing Owner

  Professional residential and commercial landscape construction and maintenance services provided to the entire West Kootenay region. Reliable client management and high product standards were consistently maintained. Ongoing training and supervision of 2 full time employees was crucial to maintaining professional standards. Knowledge and adherence of safe building and operating practices and codes was always paramount for job site safety. Strong mechanical aptitude with engine mechanics, carpentry, electrical and plumbing in a variety of work environments. A lifetime of diverse and creative horticulture knowledge was constantly shared with employees and expanded on with industry colleagues.Key skills – Machine operation, design and construction, leadership, planning, client management, scheduling. Show less

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  School District #20

  Nov 1992 - Dec 2000

  Educational Assistant

  My role as an Educational Assistant was to assist students in focusing on instruction, in following directions, and in meeting classroom expectations in accordance with their IEP and curricular expectations. I assisted with specialized programming, therapy, self and/or health care needs and the administration of medication. It was my responsibility to have the students working toward greater autonomy and independence and have assistance be provided when needed and a plan be in place to look at reducing this assistance, as well as time spent outside of the classroom.Key skills – Communication, leadership, facilitation, life skills development, academic development. Show less

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  The Flying Steamshovel

  Nov 1992 - Feb 1996

  Fine Dining Waiter / Bartender

  I consistently exceeded expectations of guests to ensure the highest level of service was consistently provided. My responsibilities included describing items on the menu (ingredients used along with how it is prepared, cooked and served), taking food and beverage orders, serving and checking back with customers during the meal for any additional needs along with providing checks and taking payments. I was able to work confidently with other restaurant employees to present an enjoyable dining experience to our customers. Show less

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  The Station Youth Center

  Feb 2001 - Feb 2003

  Program Coordinator

  It was my responsibility to assess the program requirements of youth in the community and to communicate with youth to determine their needs and interests. I communicated with organizations that represent youth to determine needs and interests of participants. Other responsibilities included research of funding sources and project requirements, accessing funding, and preparing funding proposals, ensuring a variety of sport, recreation, cultural and other programs were planned and implemented, supervise and lead activities for youth, recruit, train and oversee volunteers.Key skills – Leadership, planning, conflict resolution, communications, programming. Show less

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  Andre's Electronic Experts

  Feb 2003 - May 2010

  Store Manager

  I was responsible for managing $750,000+ inventory and $1.5+ million in average annual sales. Daily responsibilities included maximizing sales, managing staff, maintaining staff morale, providing a high level of customer service, clean and organized store, accurate pricing, and promotion. Hiring, training, and developing 6 full time staff was a significant portion of my responsibilities. Ongoing sales and product training with staff ensured success and appreciation from customers. I introduced and managed new point of sale systems, computer-controlled inventory methods, customer relationship management and follow up protocols. I developed expert knowledge of home and commercial electronics including digital media and communications. Key skills - Retail management, team management, customer management, CRM, ICS, POS, training, coaching. Show less

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  Greenscene Garden and Landscape

  May 2010 - Sept 2014

  Managing Owner

  • Professionally designed and constructed 100+ commercial and residential landscapes throughout the Kootenay-Rockies region.• 250+ satisfied customers of maintenance, installation and construction.• Experienced skid-steer, backhoe and excavator operation.• Professionally managed 5+ employees with consistent retention incentives and rewards. • Expert knowledge and use of Quick Books, MS Office, CAD, traditional and modern drafting techniques.

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  School District #20 / Twin Rivers Elementary School / 360 Program

  Sept 2010 - Jun 2012

  Program Coordinator

  It was my responsibility to ensure program creation was inclusive with the children, school staff and administration. Healthy eating, healthy sport and healthy education were primary ingredients of this successful after-school program. Program highlights included community relationship building through volunteerism, musical training and performance, daily artistic development, games to promote inclusion and self-esteem and life skill development and awareness.Key skills – Leadership, planning, communications, programming, counselling. Show less

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  CERCA

  Jan 2012 - Jan 2021

  Business Owner

  • Professional B2B consulting with small businesses to identify and improve customer experience, workplace culture, revenues and efficiencies.• Increased traffic flow by an average of 20% with new marketing, advertising and branding campaigns. • Created exciting employee hiring and retention initiatives without increased overhead costs to employers. • Expanded market share with collaborative approach to promote brand, minimize costs, increase sales and brand loyalty. • Completed sustainable feasibility studies for start-ups and relocating businesses. • Highly proficient with MS Office, Adobe Creative Suites, web-based communications, social media, web design, e-commerce and online marketing Show less

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  Castlegar Toyota

  Sept 2012 - Feb 2014

  Sales Representative

  Vehicle sales and leasing was an excellent opportunity for me to fine tune existing sales skills. I specifically chose to represent Toyota because of their quality reputation, superior sales, and management training opportunities. I brought passion and dedication to delivering a top-rated product to customers looking for a purchasing experience that was unique. I created a customer experience that was memorable ensuring the customer was buying the right product and not just the right price.Key skills – Negotiations, networking, cold calling. Show less

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  Mark's (Mark's Work Wearhouse)

  Feb 2014 - Oct 2014

  Store Manager / Assistant Store Manager

  • Successfully managed Canadas largest casual and work clothing retail outlet during existing Store Managers’ maternity leave.• $3.1 million in annual sales with an increase of 18% over one year.• Enthusiastically delivered corporate coaching strategies, training modules and staff culture incentives.• Developed excellent rapport with staff, improved customer service and increased loyalty members.• Expert knowledge of CRM, POS, ICS, MS Office.

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  Sandman Hotel Group

  Sept 2015 - May 2020

  Sales Manager

  • Increased sales by 35% per year over 5 years.• Achieved highest occupancy sales in 2017 for Castlegar and Cranbrook locations. • Enjoyed extensive business travel throughout BC and Alberta. Secured 50+ new corporate, government, entertainment, sports, tour and group clients while maintaining 300+ existing national and international. • Consistently exceeded monthly communication targets by 15%-25% over 5 years using creative cold calling, securing face to face meetings and consistently following up.• Developed exciting new sales incentive strategies for 10 Kootenay and Okanagan hotel properties.• Expert knowledge and application of MS Office, CRM, Zoom, Google apps, event planning, cold calling and relationship building. Show less

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  Freelance

  Jan 2017 - Jan 2018

  Sales And Marketing Specialist

  • Created, developed and implemented a short-term sales and marketing plan based on global research outcomes to extract, process, manufacture and sell bottled artesian spring water. • This plan is in current use by the Whatshan Lake Retreat Society.

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  Trowelex Rentals & Sales

  Dec 2021 - now

  Trowelex is a successful, independent, family owned equipment sales and rentals business operating for 60 years in Castlegar BC. We sell, rent and service Bobcat, Honda, Toyota, JLG, Husqvarna, Atlas-Copco and many, many other brands of industrial and construction grade products.

  • Store Manager

    Dec 2021 - now

  • VP of Sales, Marketing and Operations

    Dec 2021 - now