Vishnu TA

Experience

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  Logic System Technologies

  May 2012 - Aug 2014

  Computer Engineer

  The role of the computer engineer is quite varied in nature and the one must complete a multitude of tasks in their daily work environment, enabling information transport .Achievements and Highlights:• Provided technical support to resolve issues on OS, hardware & networking.• Configured networks, remote access systems, computers, and periphery equipment including faxes, copiers, scanners, and printer into one system.• Installing and configuring various Microsoft packages and anti – virus packages.• Ensured resolution to all support calls within the agreed customer Service Level agreements.• Worked with field technicians and vendors to assist in resolving data circuit, voice and data problems.• Provided support for all business office network connectivity and application support of Windows 2000 & 4.0 Servers.• Networking Planning,Systems Installation, Configuration & Upgrading.• Installation of PABX telephone systems, CCTV Security Systems and Access control.• Fiber Optical Splicing , Testing and Cabling.• Design and installation of cabling system (Structured cabling).• Documented network problems and resolution for future reference. Show less

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  Al wasl International Group

  Dec 2014 - Jul 2016

  Computer Engineer

  Achievements and Highlights :Maintain availability of LAN/WAN resources in multi-domain Microsoft Windows 2003 Server Active Directory Environment.Active directory creation, creating users and groups, partitions, group policies, backup and restore.Technical Support for Company Software, CCTV Security Systems, Access control and PABX telephone systems.Coordinated with local service providers and customers in troubleshooting local loop problems.Responsibility to attain day-to-day hardware and network problems of the organization Show less

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  Al Sanawbar School

  Oct 2016 - Jul 2017

  Network Engineer

  Successfully implemented ;Designed,integrated and maintained consolidated network services e.g.Switches,routers,firewalls,wireless networks, and VoIP.Planned engineering architecture and the development of technical standards and interface applications.Performed capacity and resource planning to evaluate existing network systems to recommend resources and maintain or expand as necessary.Troubleshooted, resolved, and recommended improvement for systems network and security problems at an advanced level across multiple/converged technology solutions services and plaform.Performed backups of all servers and provided support and assistance to users.Ensured internal computer network is running smoothly with maximum data flow.Worked directly with various vendors to plan and deploy entire IT infrastructure including voice and data cabling drops, server room, phone room and IDF planning, DHCP scope and DNS configuration for new servers in domain, all for a migration project to move the entire corporate office to a larger building.Installation and Configuration of Cisco Switches (2960,3560)Congifured and maintained NEC SL1000 Smart Communication Server ( IP enabled intelligent hybrid PABX system) Show less

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  Smartworld

  Sept 2017 - Feb 2021

  Information Technology Support Engineer

  Successfully worked with SMARTWORLD as a Support Engineer on the Concourse C Project (SP070), the Terminal -1 Expansion Project (SP500), and the PTB Project (Dubai Al Maktoum International Airport). Conduct root cause analysis of issues and reports the results to the business community and management. Improved customer satisfaction, provided precise and desired results, and resolved user issues within a reasonable timeframe, increasing the quality of service.

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  Jetex

  Mar 2021 - now

  Accomplished Lead System Administrator with expertise in infrastructure management, network administration, and cybersecurity. With a track record of guiding teams to operational excellence, I specialize in driving migrations to modern architectures, implementing proactive monitoring solutions, and strengthening cybersecurity postures. A highly driven system administrator with 9+ years of experience managing the technical and functional operation and maintenance of assigned systems. Adept at supporting and troubleshooting advanced technical issues within computer hardware, network infrastructure, operating systems, and software installations.

  • System Administrator Team Lead

    Mar 2024 - now

  • Information Technology System Administrator

    Mar 2021 - now