Nathanael Mokry

Experience

• 

  REI

  Nov 2007 - now

  - Manage 10 data analysts, responsible for sourcing, cleansing, governing, and entering core data into REI's ERP system (SAP). Hiring & HR activities, daily mentoring & developing, handling escalations, developing team norms, SLAs, & performance metrics.- Assumed management of a team that was cut by 40% during workforce reductions, stabilized the team, enacted a standardization effort resulting in over 620hrs of annual time savings & improved current process documentation in a way that streamlined onboarding of employees. - Built REI's first internal flexible resource sharing program, where resources were shared between divisions in a mutually beneficial way, ramping resources up & down depending on business cycles.- S/4HANA Migration: was an active Master Data SME in multiple stages of the enterprise initiative to upgrade SAP ECC to S/4HANA.- Built Smartsheet project portfolio & huddle dashboards to help the team prioritize, manage, & track non-standard work, standard work, alongside issues & enhancements in a planned & efficient manner.- Built a cross divisional data governance group & review process, working together to define item/article data standards outlined in a foundational document. Show less • Created an entire team from the ground-up: from concept, to structure, members, goals, type of work, and direction in an effort to build greater efficiencies for teams that we support.• Manage a team of 3 subject matter experts that provide subject matter consultation, tool development, technical support, reporting, and mentorship to three teams: Master Data Management, Vendor Operations, and Vendor Inventory Fulfillment.• Facilitate prioritization, resourcing, execution & communication of multi-stage cross-divisional and team-specific technical projects.• Guide, coach, & mentor the work of highly skilled team-members as they act as project managers and expert consults in cross-divisional projects that guide enterprise initiatives.• Provide mentorship, training, and technical development of Master Data Management team individuals not directly reporting to me, with a strong focus on continuous improvement principles/mindset. Show less • Managed the Master Data team of 5 stewarding of enterprise Master Data related to article, pricing, listings, site, hierarchy, and vendors • Facilitated daily team stand-up meetings to help prioritize incoming work• Effectively managed the creation of as-is documentation for all processes and procedures performed by the Master Data team; ensuring that they are updated based on process improvements and/or process changes• Developed a highly productive team that continuously looks for ways to improve processes and eliminate errors• Provided coaching, direction and leadership support to employees so that they can build on their skill set and individual development during recurring 1:1's and quarterly/annual reviews• Participated in a lead capacity in structural re-organization of 20+ people and three teams, defining current/future state, resourcing plans, job description evaluations/development, work definition/movement/quantification, and facilitating change management. Show less • Acted as Master Data technical consult/participant for enterprise projects providing guidance on best practices for data, and how data flows through REI's systems• Responsible for root-cause analysis & resolution related to escalated Master Data discrepancies• Maintained Data automated cleansing/entry tools used by entire team (Excel templates, Macros/VBA, SharePoint, Winshuttle, scheduled data validation tools)• Acted as guide/mentor to support analysts providing training & direction related day to day business• Facilitated and led requirements gathering sessions related to process improvements for cross divisional partners• Provided on-call support for enterprise-related Incident diagnosis/resolution/redirection Show less • Trained & mentored 3 support analyst and acted as a resource for troubleshooting software, data, & customer service issues• Created detailed technical process documentation• Trained other departments on the appropriate use of data submission templates, explaining data governance standards and best practices. • Created and ran various multi-table SAP reports for different business entities• Built Tableau reports & acted as a resource to determine the best reporting tool to use for their application. Completed fundamental and advanced Tableau training sessions.• Created & edited macros using VBA to automate & streamline repetitive processes• Developed Winshuttle scripts that automated the entry of vendor master data into SAP• Created automated workflows for multiple departments facilitating the exchange/processing of data, by integrating Excel, and SharePoint using VBA. Show less • Created improved Excel data-input templates, utilizing VBA development and complex if-statements• Created and facilitated SAP process-focused training sessions for multiple audiences with varying levels of technical understanding• Created and maintained process documentation, training articles, and reference tools used by teammates and customers• Created & Maintained various SharePoint sites housing customer tools, resources, and workload metrics• Organized and facilitated onboarding of new employees, departmental Windows 7 cutover, and IT team events• Utilized SAP to create and manipulate data while using WinShuttle to execute large-scale maintenance• Provided excellent customer service to merchants by promptly completing tasks, compiling process improvement feedback, and fostering interdepartmental relationship through courteous communication Show less In addition to working my full-time position, I worked part-time on behalf of IT to streamline a cross divisional project to update a retail hangtag process• Gathered Technical and Process Requirements by organizing and facilitating meetings of stakeholders across the company• Developed and formatted the business requirements document & other process documentation used by directors to decide the execution strategy of the desired solution• Created various Visio process flows, and decisions models displaying differing levels process depth• Elicited project risks, redefined & edited assumptions, and assigned project deliverables during requirements gathering meetings Show less -Processed Payroll for 400 employees, maintained a database of employees, and performed administrative tasks-Interviewed prospective employees and trained seasonal staff to return and exchange merchandise while selling Co-Op memberships and credit cards.-Developed a statistical model using Excel to calculate current and future employee sales goals used by the management to measure performance.-Was selected to be trained, along with other management, in the implementation of a new paperless human resources software.-Reviewed, updated and implemented the training of new hires in the rental department-Provided courteous service, handled complaints, ensured complete customer satisfaction with REI products and built positive customer relationships. 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  • Master Data Manager/Core Data Manager

    Feb 2023 - now

  • Solutions Manager - Enterprise Vendor Services Team

    Nov 2019 - Feb 2023

  • Interim Master Data Manager

    Oct 2018 - Oct 2019

  • Master Data Sr. Analyst

    May 2017 - Sept 2018

  • Master Data Analyst

    Mar 2015 - Apr 2017

  • Master Data Support Analyst

    Jul 2010 - Mar 2015

  • IT Business Analyst

    May 2013 - Aug 2013

  • IT Project Magager's Assistant

    Oct 2011 - Oct 2012

  • Temporary Support Analyst - Retail Operations Team

    May 2010 - Jul 2010

  • Office Specialist

    Nov 2007 - Jul 2010