Cole Wilmot

Experience

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  Stavros Center for Independent Living

  Dec 2003 - Jun 2006

  Personal Care Assistant

  As a PCA with Stavros, I planned and followed through on the day-to-day logistics of improving the quality of life for my clients, after severe and/or terminal illness rendered daily life unmanageable.Daily, weekly, and/or monthly duties included but were not limited to: record keeping and accounting, exercise, food and medicine prep, housekeeping, yardwork, hospital visits, and various tasks such as appointment making and recreational/social outings.

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  Borders

  Sept 2006 - May 2011

  Service Manager

  As Service Manager, I was responsible for overseeing a group of 25 employees at a 24,000 sq-ft. book store. I delegated and oversaw tasks critical for maximizing monthly, quarterly, and yearly EBIT%. My primary function was to manage front-end sales-driving and operations: customer engagement/query handling, cashier and queue line management, employee tasking, holding motivational morning meetings, merchandising, and promoting/moderating in-store revenue-generating events such as author signings and networking events. My secondary function was to oversee back-end truck-to-floor operations: namely, receiving and sorting product shipments, coordinating AP/AR activities, and conducting inventory audits. I also performed myriad office functions including employee training, scheduling, and accounting tasks such as cash reconciliation/cash register prep. Show less

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  Regus

  Jan 2012 - Jan 2016

  Community Manager

  * Functioned as client service and operations manager in a Business Center for incubating start-ups. I managed a suite of several offices, each office being rented by a different Client company. Provided both back office and front office support to these on-site Clients as well as our many "virtual"​ clients who work at home or on-the-go and require a full-time business presence. * Primary function was to serve as my Clients'​ "right hand,"​ with the goal of helping minimize time and financial loss/expense so they can focus on their core business'​ development. I did this through a host of daily, weekly, monthly, and quarterly activities: file and project management, overseeing billing & invoicing (including troubleshooting issues), directing new Client on-site onboarding (e.g. installing IT infrastructure), mail forwarding, call answering, arranging and hosting meetings and videoconferences, and coordinating catering. I was also responsible for handling accounts payable and accounts receivable (including client account management and collections processes). Also primary to this role was providing comprehensive analysis and application of monthly and quarterly P&L statements to maximize revenue and minimize expense for the business center as a financially interdependent entity to Regus corporate.* Secondary function was to provide dynamic sales and marketing support for Regus, which includes: web-based advertising and promotion of products, upgrading existing clients'​ service levels, handling enquiries by prospects and brokers, cold calling, conducting tours of my center to those interested in either physical office space or "virtual" business solutions. and coordinating networking and Client appreciation events. Show less

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  Applied Measurement Professionals

  Sept 2013 - Nov 2015

  Assessment Center Supervisor

  This position entailed: overseeing check-in/check-out processes for career test candidates, guiding candidates through comprehensive practice tests, enforcing security protocols, and liaising with AMP's IT tech support team to troubleshoot ground-level IT issues with testing equipment. AMP's Mission is to provide certification organizations, governmental agencies, associations and private industry with psychometric consultation, testing and measurement, association management and publishing services that meet the highest professional and ethical standards; tailor these services to fulfill the unique requirements of each client; and personalize the delivery of these services by providing innovative and accessible professional and managerial staffs serving client organizations throughout all phases of the program. ​ Show less

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  MedPanel, Inc

  Jan 2016 - now

  * Identifies, screens, and recruits healthcare stakeholders - providers, payors, and patients - as consultants for various projects our clients hire us to design and execute. Project modalities include any one or combination of: in-depth qualitative telephone or in-person interviews, quantitative large-sample surveys, online or in-person focus groups, advisory boards, perceptual mapping exercises, and conjoint analyses. We leverage our respondents' specific expertise and experience to obtain the best possible actionable, statistically significant data for our clients, who then strategically apply that data toward their own business development and product commercialization plans.* Facilitates and manages sustainable relationships with recruitment vendors and sample providers to maximize success during a project timeline* Designs and programs screening questionnaires in various online platforms, which are essential to profiling the ideal respondents and weeding out others who might otherwise threaten to skew critical data sets.* Identifies opportunities for impaneling new project recruits to our proprietary online database of healthcare stakeholders, which is in alignment with MedPanel's business development and brand strategy. Show less

  • Assistant Vice President, Field Services

    Sept 2019 - now

  • Senior Manager

    Aug 2019 - Sept 2019

  • Recruitment Manager

    Jan 2016 - Aug 2019