Ryan Saw

Technology Support Technician

757 followers

Fullerton, California, United States

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About me
Manager, Scale Customer Success at AuditBoard
Education
- California State University-Fullerton
  2014 - 2017
  Accounting
- Pasadena City College
  2011 - 2014
  Associate's Degree Business Administration
Experience
- Educational Technology Information Systems
  Aug 2010 - May 2017
  Technology Support Technician
  ● Provide end-users with technical support on site and over the phone● Convey concepts and technical information to a non-technical audience● Trained, supported, and supervised over 10 new employees● Perform hardware and software troubleshooting, repairs, and installation
- Amazon
  Aug 2015 - Aug 2016
  Brand Ambassador
  ● Plan and execute 2 events per month to promote Amazon Student memberships and Amazon brand● Organized and executed an event on campus catering to over 800 students● Maintain a strong social media presence on behalf of the Amazon brand via Twitter and Facebook
- Moss Adams
  Jun 2016 - Aug 2016
  Internal Audit Intern
- Moss Adams
  Jul 2017 - Jan 2020
  - Internal Audit Senior
    Jul 2019 - Jan 2020
  - Internal Audit Associate
    Jul 2017 - Jul 2019
- AuditBoard
  Jan 2020 - now
  - Manager, Scale Customer Success
    Jun 2024 - now
  - Senior Customer Success Manager
    Sept 2023 - Jun 2024
  - Customer Success Manager
    Apr 2022 - Sept 2023
  - Implementation Manager
    Aug 2021 - Apr 2022
  - Senior Analyst
    Jan 2020 - Aug 2021
Licenses & Certifications
- Foundations for Professionals Leading Customer Outcomes
  Growth Molecules™
  Oct 2024
  View certificate