Deepak Kumar Gupta

Experience

• 

  Bharti Realty

  Jun 2011 - Jul 2012

  Asst manager

  • Accomplished a recurring saving of INR 30 Million for the prestigiousWorldmark project by effectively analysing the consultant information.• Successfully procured 3 services packages well below the allocatedtarget budget of INR 60 Million• Managed vendor selection, site visits, pre bid meeting, tender floating,commercial meetings, bid collection & preparation of comparatives.• Finalized multi-million INR negotiation proposals with industry's leadingconglomerates• Digitize the procurement process through ERP .• Critically acclaimed by the C-suite for outstanding work in concludingthe service procurement project of Airtel center Manesar. Show less

• 

  RAHEJA DEVELOPERS LTD

  Mar 2013 - Feb 2015

  Senior Engineer

  • Successfully led a procurement spend of over INR 600 Million pertainingto MEP Services• SPOC for assessing, onboarding, and building relationships with the vendor• Seamlessly collaborated across the cross-functional team to streamlineprocesses pertaining to forthcoming projects that improved theconversation rate of projects by over 15%• Analyzed & reported performance of vendors through billing dataanalysis & Power BI.

• 

  Kone Elevator India Pvt. Ltd

  Feb 2015 - Apr 2021

  Senior Engineer

  • Designed strategy roadmap for increasing customer retention & improving customer feedback and thereby increased the revenue of organization by INR 500 Million.• Led a cross-functional team of 10 people and successfully executed over 50 projects• Demonstrated competent performance in execution of M3M Urbana project spends of INR 50 Million in record time in spite of the overwhelmingly challenging environment.• Executed over 50 reputed installation projects in Housing & The commercial segment in New Delhi region and generated revenue of over INR 30 Million• Recognized as 5S champion for two subsequent years Show less

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  Mphasis

  Jun 2022 - now

  Building and maintaining relationships with key clients to ensure customer satisfaction and retentionDeveloping and executing account plans and strategies to achieve sales targets and growth objectivesIdentifying and pursuing new business opportunities within existing accounts and new accountsCoordinating with internal teams to ensure the timely delivery of products and services to clientsConducting regular business reviews with clients to assess performance and identify areas for improvementStaying up-to-date with industry trends, competitor activities, and market conditions to inform account strategiesManaging the P&L for assigned accounts, including forecasting, budgeting, and tracking expenses and revenuePreparing and presenting reports on account performance and progress to senior managementManaging contractual agreements and negotiating terms and conditions with clients Show less Understand client and account history and other previous and existingdelivery partners• Keep abreast of market trends, industry news and other relevantinformation that may impact company and / or the client• Highlight capabilities and expertise across verticals in relevant forumsDrive marketing initiatives to increase clients' awareness for offerings• Creating- and maintaining a strong relationship with the client by beinga trusted partner and providing impeccable service• Increase penetration into existing and new accounts. Approachchallenges , stated and latent, and opportunities from the clientperspective and offer customer centric solutions that will address coreissues Show less

  • Sr. Customer Engagement Manager

    May 2024 - now

  • ALP - Leadership Programme - MEDTECH

    Jun 2022 - Jun 2024