Tripti Sahu

Tripti Sahu

Followers of Tripti Sahu1000 followers
location of Tripti SahuBengaluru, Karnataka, India

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  • Timeline

  • About me

    Customer Success Manager | Project Manager

  • Education

    • Symbiosis Institute of Business Management, Bengaluru

      2017 - 2019
      Master of Business Administration - MBA Operations

      Activities and Societies: Coordinator: Hippocampus Creatives Operations Management:> Supply Chain Management> World Class Manufacturing> Lean Six Sigma> Total Quality Management> Service Operations> Strategic Operations

    • S.S.S. 10, Bhilai

      2005 - 2009
      High School Diploma
    • National Institute of Technology Raipur

      2009 - 2013
      Bachelor of Technology - BTech Electrical Engineering

      Activities and Societies: Coordinator: Treasure Hunt, SPARK'11 Coordinator: Paper Presentation Event, SPARK'10

  • Experience

    • Vedanta Group

      Jul 2013 - Jun 2016

      Planning Engineer for Electrical Department:> Inventory Planning & Management in SAP MM module> Purchase Requisition process > Lead time reduction of parts> Inventory Optimisation> Vendor Selection, technical discussion & Order Finalisation> Quality inspection> Warehouse management> Service Order finalisation> Safety Initiative: LOTO implementation of muti-energy & personal electrical safety> Energy saving initiatives> Kaizen initiativesAchievement:> Replacement of all Highbay lights with LEDs to improve illumination, safety & reduce maintenance and power consumption> Winner of 5-S Office Area- 2015-Q1 Show less Electrical Maintenance Engineer for 2.35MT Ore Beneficiation Plant:> Electrical Maintenance Planning in SAP PM module> Reduction of Electrical Downtime> Advanced Planning of Shut-Down> Condition Based Monitoring> Reduction of Inadvertent power & RSEB drawl> Safety initiatives> Energy saving initiatives> Documentation for AVVNL-DPRAchievement:> Installation & Commissioning of VFDs in 16m thickener underflow pump for energy saving Show less

      • Planning Engineer

        Jun 2014 - Jun 2016
      • Electrical Maintenance Engineer

        Jul 2013 - May 2014
    • Cummins India

      Apr 2018 - May 2018
      Intern-Supply Chain Management for Reverse Logistics

      Supply Chain- Fine tuning of Returnable Packaging Process:> Design Green supply chain> Optimisation of forward & reverse process> Develop trigger mechanism for uninterrupted product supply> Warehouse Space Optimisation at OEM & Vendor locations> Develop tool to calculate optimum Manpower at OEM & Vendor location> Six-sigma tools implementation: VSM & FTA

    • Cummins India

      May 2019 - Jan 2020
      Project Coordinator for New Product Developement

      Product Problem Solving leader for CES(Cummins Emission Solution) NPD BSVI Project:> Leading Failure investigation with Cross functional team> Product problem solving with 7-Step Methodology > Fault Tree Analysis and Root Cause Analysis> Conduct weekly project reviews> Warranty Policy Preparation> Streamline failed part return from field test> Publish weekly report to leadership teamAchievements:> Closing QIB-BSVI(Quality in Business) with OEM> Creation of Component cross-sectional failure library for training new members> Implementation of Power BI dashboard> Workshop for transition from New Product to Current Product Show less

    • ParallelDots

      Aug 2020 - May 2023

      As AVP – customer success at Paralleldots,I have successfully performed both functional & leadership role.I have achieved average of 8.5 NPS as customer success manager for companies like Mondelez India, ITC India, Reckitt India, Dabur India, top Personal Care Manufacturer in West Africa, top FMCG manufacturer in APAC & leading CPG retailer group in USA.I spearheaded hiring for customer success team, managed resource allocation and built scalable systems and processes.Having implemented performance management system in my functional role, I co-created knowledge bank for training and also supervised definition & company-wide adoption of employee handbook, code of conduct policy, leave policy & POSH policy. Show less

      • Associate Vice President

        Oct 2022 - May 2023
      • Customer Success Manager

        Feb 2021 - Nov 2022
      • Business Analyst

        Sept 2020 - Jan 2021
      • Business Analyst Intern

        Aug 2020 - Aug 2020
  • Licenses & Certifications