Thabiso Mathabathe

Thabiso Mathabathe

IT Service Desk

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location of Thabiso MathabatheDublin, County Dublin, Ireland

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  • Timeline

  • About me

    Specialist Technical Consultant at Hitachi Vantara

  • Education

    • Pc Training and Business College

      2011 - 2014
      B.Sc Computer/Information Technology Administration and Management
    • PC Training and Business College

      2010 - 2011
      N.Dip Computer/Information Technology Administration and Management

      Activities and Societies: Project Manager Graduated in 2011 after successful completion of my 2 year NDip IT.

    • Settlers Agricultural High School

      2005 - 2009
      National Certificate Mathematics, Geography, Physical and Life Sciences, General

      Activities and Societies: Soccer Team Captain

    • University College Dublin

      2023 - 2023
      Professional Diploma Project Management Merit
  • Experience

    • Scaw Metals Group

      Jun 2012 - Jan 2013
      IT Service Desk

       Acting as a single point of contact for all applications, infrastructure and specific 3rd party related problems. Team member in an SQL project, whereby my role was to convert SQL extensions to XML at the Jupiter Steel Wire Plant.

    • Hitachi Vantara

      Feb 2013 - now

      • Implement, configure, and support Hitachi Vantara VSP, OpsCenter, HNAS, and HCP (CS) and automation solutions in accordance with best practice and agreed design documentation;• Assist in the migration of storage data involving Hitachi Vantara technologies utilising Hitachi Vantara migration techniques; • Perform storage tasks, aligning to the Service Levels, as they relate to storage administration, including but not limited to:- Host-level tasks as requested by Customer to access Hitachi Vantara storage elements of the System- Provisioning - Allocation- Capacity management - Data backup and recovery- Disaster recovery- Data restoration and recovery as requested by Customer- Monitoring of storage infrastructure logs- Monitoring of storage performance through use of Hitachi Vantara analysis tools (disk performance, array component throughput and IOPS capabilities, etc.)- Storage System performance issue resolution assistance- Troubleshooting exercises in the case a storage performance issue arises• Create and maintain storage performance reports;• Maintain a current working knowledge of the BC&DR plan as it relates to data storage and provide technical guidance and support in the event of an outage or test;• Maintain a current working knowledge of Customer’s security policies as it relates to the System;• Proactively work to optimise the operation of the System to assist in the fulfilment of the Service Levels;• Proactively update all Hitachi Vantara design and operational documentation relevant to the System to the then-current level;• Liaise with Customer, Hitachi Vantara and Third Party technical subject matter experts as appropriate; and • Support Customer and Hitachi Vantara account team in the identification and qualification of future business technology solutions• Definition, creation and testing of Automation Workflows utilizing Hitachi and 3rd party scripting tooling Show less Hitachi Enterpise Storage Command Control Interface Administration. Cisco Enterprise SAN expert (MDS-Series CLI). Content Platform and NAS appliance (Hitachi) Implementations and support. Hitachi Remote Operations Center Implementation, management and Reporting. Installation of TMEA, xDA and RIAT for SOC services Yearly, quarterly and monthly capacity planning, forecasting and reporting. Storage environment planning and architectural designs  Management and Overall administration of a variety of Hitachi Storage Arrays (VSP, G1000, HUSVM, HUS150), Hitachi Content Platforms, Hitachi Network Attached Storage and Hitachi Data Ingestors  Cisco and Brocade SAN Directors architectural design and SAN fabrics/directors/access gateways administration i.e. Establishing Inter-Switch-Links, Link Fault-Finding Investigations, Soft Zoning (GUI and CLI) and overall data centre SAN fabrics implementation and planning. 24/7 Standby. Completed High-level Projects within the Storage Area Network Environment.(See Projects) Show less  Management of multiple Storage Arrays at MTN; These are 3PAR, Hitachi, NetApp, EMC and Huawei storage controllers. Managing of USD calls (USD = MTN service desk tool).  Communicated Daily Storage Health Checks. Assisted Storage Architects with basic storage administration tasks. Conduct and Complete Storage Infrastructure In-House Clean-ups (Cisco MDS Directors and Brocade DCX Switch Cable Clean-up, Hitachi Storage Controllers Unallocated LUNs Clean-up) as internal BAU projects Produce and communicate weekly IS Storage reports, SAN issues Investigation Reports, Management Storage presentations and monthly storage capacity reports. Storage Array and SAN Infrastructure In-House Clean-ups (Storage Reclaims, Brocade DCX-48000 SAN Directors Switch Cable Clean-up, Brocade Network Advisor Zone Configuration Clean-up, Cisco MDS-9513 SAN Directors Switch Cable Clean-up. Completed High-level Projects within the Storage Area Network Environment.(CISCO MDS 9513 to MDS 9710 SAN Migration and BROCADE 48000 to X6 SAN MIGRATION) Show less

      • Specialist Technical Consultant

        Aug 2021 - now
      • Team Leader

        May 2019 - Aug 2021
      • Senior Technical Consultant

        Mar 2017 - Apr 2019
      • Storage Administrator

        Feb 2015 - Feb 2017
      • Alite Intern/Trainee Storage Administrator

        Feb 2013 - Jan 2015
  • Licenses & Certifications

    • Operating and Managing HCP Anywhere Enterprise (HCP-AWE)

      Hitachi Vantara
      Jun 2024
      View certificate certificate
    • Hitachi Certified Expert - Content Solutions Implementation

      Hitachi Vantara
      Jan 2024
      View certificate certificate
    • Hitachi Vantara Qualified Professional - Storage Administration

      Hitachi Vantara
      May 2017
      View certificate certificate
  • Honors & Awards

    • Awarded to Thabiso Mathabathe
      TADHACKSA ZTE PROGRAM PLATFORM AWARD ZTE Oct 2016 The best team to develop an application using the ZTE IDT development tool in the 1st TADHACK Hackathon event held in Africa