Sandra E.

Experience

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  H&R Block

  Jan 2006 - Jun 2006

  Tax Associate

  • Answer various incoming calls when receptionist was absent.• Schedule appointments for tax consultations.• Process incoming requests via telephone, fax, e-mail or regular mails (varies as business dictates).• Following up with customers regarding refund status.• Prepare tax returns for customers.

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  H&R Block

  Nov 2006 - Apr 2007

  Tax Specialist

  Tax Professional/Receptionist (Tax Specialist)• Answer various incoming calls when receptionist was absent.• Process incoming requests via telephone, fax, e-mail or regular mails (varies as business dictates).• Following up with customers regarding refund status.• Prepare tax returns for customers.• Research every customer’s tax return in detail in order to get them the refund they deserve.• Review and amend (if necessary) prior tax year returns.• Prepare complicated tax returns such as Schedule C or Schedule R.• Continue extensive training to better my skills in order to provide excellent professional help to our customers.• In absence of supervisor, took control of internal disputes.• Prepare amendments manually and send to IRS for customers. Show less

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  ICoat Company, LLC

  Jun 2007 - Jul 2016

  Administrative Assistant

  HR/Admin Assistant• Coordinate compensation and benefits.• Talent acquisition.• Enforce company attendance policy.• COBRA administration.• Perform payroll reports for weekly payroll on all non-exempt employees.• When needed act as a English/Spanish interpreter.• Payroll Back-up using ADP Workforce Now system.• Issue manual checks when needed.• Onboarding.• Manage and maintain time clocks/ enroll employees, troubleshoot system and resolve issues.• Manage Job postings and internal transfers.• Coordinate company annual and quarterly appreciation days while staying within a budget.• Deal with employee interactions and conflicts as an HR representative.• Participated and Managed a Layoff that consisted of about 35 employees.• Accounts Receivable.• Send customer statements on the first working day of the month.• Complete daily bank deposits thru Teller Scan TS240.• Bill Royalty and I Support per contract every month accurately.• Bill customers per contract for licensee travel expenses.• Accounts Payable.• Utilize QuickBooks software to stay current with all vendor invoices.• Timely payment of all vendor invoices to avoid penalties.• Match vendor invoices with receiving documents and code per financial accounts.• Order, issue, and control office supplies.• Coordinate Sexual Harassment, Health and Safety Full-Service training to stay in compliance.• Control lab coats and lockers for each employee. Show less

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  ICoat Company LLC

  Aug 2016 - Apr 2021

  Human Resources Manager

  • Perform weekly payroll for 130 exempt/non-exempt employees.• Talent acquisition.• Enforce company attendance policy.• Stayed in compliance with all legal, federal, and state regulations.• Created and implemented exit and interview program process.• Decreased workers' compensation claims by working closely with employees to promote safety.• Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.• Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information, and workers' compensation files.• Conducted background checks, reference checks and employment verification.• Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.• Conducted employee hiring and exit interviews.• Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.• Created and modified job descriptions within all departments.• Conducted benefits administration for 130 benefit-eligible employees.• Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths. Show less

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  EssilorLuxottica

  Apr 2021 - Feb 2023

  Human Resources Generalist

  • Administered human resources plans and procedures company-wide to guide both management and employees.• Conducted employee relations investigations, including safety complaints, allegations of harassment and civil rights issues.• Worked with business leaders to evaluate and optimize human resources policies in all areas.• Maintained compliance with state and federal employment laws and regulations.• Oversaw staffing needs, performance reviews, staff development and training procedures and coaching initiatives.• Oversaw recruitment, interviewing, hiring, and onboarding of new company staff.• Met with current and leaving employees to conduct surveys and determine areas in need of improvement.• Diagnosed potential personnel issues to create action plans to eliminate complications.• Drove changes to different areas of operations to align company with HR strategies.• Conducted new employee orientation to introduce employees to policies, culture, and objectives.• Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.• Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.• Reduced accidents in workplace by implementing safety policies and procedures.• Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.• Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions. Show less