Rochelle S.

Experience

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  Sprint

  Jan 1998 - Jan 2003

  Infrastructure/Domain Manager

  Service Delivery Project Mgmt-PMII-IV Managed technology-focused projects and project managers in an operations environment, executing large scale, technically complex wireless communication projects requiring inter-departmental matrix and deliverables managementManaged projects or project components for the Lees Summit Data Center build-out, including footprint analysis, power and cooling, data migrations from existing data centers, and server/router/card upgrades occurring as part of the data center move.Co-created first detailed hardware deployment process flow for the organization. Built team and received annual award for Y2K desktop hardware compliance. Achieved a superior success rating for executing almost 2000 desktop Tivoli installs.CERTIFICATIONS:IT Program and Project Manager, PMPPMP granted and renewed by PMI Show less

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  United Healthcare

  Jan 2004 - Jan 2005

  Senior IT Program Manager

  Used strong leadership abilities to manage projects requiring the integration of multiple business areas and systems to direct project outcomes based on long term business objectives.Leveraged for project management expertise in creating project documentation templates, storage procedures, and the function and responsibilities of the PMO.Chosen as project manager for our flagship consumer product point releases and individually selected as project manager for the Provider Lookup Online product group, consisting of million dollar development labor costs, vendor evaluation and selection, complex scheduling, critical risk identification and management, tight scope management, high quality and testing standards, and overall project success. Show less

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  Pearson Government Solutions

  Jan 2005 - Jan 2006

  PDP Interfaces Team Manager

  A highly-empowered role, responsible for forming and leading the Interfaces Project Team assigned to the government contract for Medicare's multi-million, nationwide Prescription Drug Program (PDP) to conceptualize, initiate, evaluate, implement and support systems development for applicant enrollment.Requirements gathering, solution development and coding, unit and system testing, production implementation and support, and documentation creation and maintenance. This included creation and management of a very complex WBS, development of a formal communication and vendor management plan, as well as executive-level communications (both oral and written) with top executives with BlueCross/BlueShield, UGH, and others.Effectively managed the expectations and satisfaction of our customer and our partners, while driving the daily production of development deliverables of a team of programmers and testers.Provide concise and timely communications, including delivery schedules and status updates appropriate for internal and external audiences. Use established tools to support the development effort, including Change Requests, Impact Assessments, effort prioritization, documentation and process management, work estimate development, project schedule and continual process improvement. Show less

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  AMC Theatres World

  Jan 2005 - Dec 2005

  Project Management Professional Consultant

  Provided project management expertise and guidance to project management team to bring about the successful implementation of key fiscal year end (03/31/05) IT projects.Managed the program to Install new pay stations across the country that was completed on-time and with-in budgetInstalled a floor-monitor advertisement medium concept in the Olathe AMC to provide decision makers with data to support or reject this system for all AMC's nationwide. Providing data for a company-provided method to calculate installation costs versus ROI, executives elected to reject the concept and the floor monitor was removed Show less

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  Sprint

  Jan 2006 - Jan 2009

  Senior Project / Program Manager

  Mandated financial performance objectives required extra-competent management of project financials—being reported, reviewed, and reacted upon weekly with individual resources. MS Project and proprietary tools were used in budget performance analysis.Drove almost $40M into the revenue stream, created repeatable processes for the new Cable division, and created a positive and trusting rapport with internal and external business partners.Managed the project to transition PIC Management legacy mainframe functions from local to Sprint Nextel Systems. Project was acquired after 2.5 years of only slight progress, brought on-track through a systematic process of identifying and resolving or mitigating issues and risks, creation and management of a thorough WBS, the socialization and acceptance of formal communication and scope management plans, and a hands-on approach to project management on a daily basis. Show less

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  Genesys 10 at Bank of America

  Apr 2010 - Nov 2012

  Senior IT Program Project Manager

  • Manage the day-to-day project efforts with MS Project WBS in alignment with bank PMO standards. Teams include Design Team Leads, Implementation Engineers, middleware, SA-level resources, monitoring, backup/recovery, SAN/NAS storage, and network components, security, Access Services, with over 30 teams often represented for one project. Lead and managed project teams from the US, London, and Brazil. Created the template for team members to used to manage exit WBS tasks and aligned it to the PMO standard for reporting, with an additional feature of inclusion of specific reporting metrics that were requested from the VP of our program..• Maintained a TAR or Issues/Action Items Log that I use for my own management and communications with the team. • Handled risk proactively and with the proper drive to minimize impact to the project effort.• Facilitated and presented special presentations to upper management. • Successfully moved over 60 applications and servers from a US data center in Illinois to a new strategic location, including upgrades to compute system hardware and software. • Managed $3.3M budgets to procure and install new SL8500s (tape libraries) including data center reconfiguration, working with IBM, HP, SUN and internal resources. Performed a round-robin migration from one SL8500 to the next (in the new location) to minimize outage impact to clients. Show less

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  Four Corner Resources at Disney World

  Nov 2012 - Jan 2013

  IMod Program Manager

  Managed a smaller team bringing the newest technologies to data center operations, using the latest in VM technologies, including automation, HP's OO and SA, CommVault, UC4, absolute redundancy and recovery ability, procurement of the hardware, and application migrations (provisioining) of the new VMs. Documented processes of the young team, identified project dependencies so that the 6-month program schedule could be created, and worked to develop management reporting that reduced repetition and provided concise program data for management review.This team still manages the environment once in production, so operations support and future enhancements were part of the program. Show less

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  Gen10 on assignment to Bank of America

  Apr 2013 - May 2018

  Network Implementation Engineer

  *SSH Upgrade project to address audit issues at the ATM router level across the international network*Managing the NAC 802.1x program, installing network security software at the switch level for banking centers and sites around the world, including Columbia, Chile, Brazil, Costa Rica, and Argentina. Partner with HP to perform 2-phase deployments, providing all project management functions and Day0 and Day1 Support for deployments*Managed Illinois data center exit program to move more than two-hundred servers and over 50 applications and network devices from the CA Data Center to strategic US and non-US data centers around the world. Work with HP, IBM, and other vendors for network, power, HVAC, and fork-lift deliverables. End-to-End Project and Program management from requirements definition to operational readiness*Worked the CADC Exit Program, with over 200 hosts in scope. Migrated almost 60 servers in this program, over 100 in the previous program. These moves, in some cases, are addressing a DNP condition (Declining/Not Permitted), where an upgrade to some component is necessary (O/S, Oracle, etc.), which adds a level of complexity to the move. Some are moving to a new platform, such as from Solaris to Linux, creating many risks and dependencies. The migrations I am working currently can include a combination of migration strategies, including Physical-to-Physical via Platespin or other technology, Physical to CHP or UC, CHP-to-CHP, Fork-lifting, and others. *Managed the migration from outage scheduling and communication (including change approval processes) through the outage window and successful migration. Each project migration usually has some component of network to manage (unless it is a straight decommissioning of the server). This work is done through management of our HP vendor, including procurement of switches, setting up load balancing, obtaining IPs, making firewall changes, changes to DNS, running fiber, zoning/cabling, power Show less

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  Insight Global at Bank of America

  May 2018 - Jun 2021

  Privileged Access Program
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  CRB

  Jun 2021 - Jan 2024

  Director, IT Project Delivery
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  Wolfspeed

  Apr 2024 - now

  Information Systems Project Management