Jason Dobush

Experience

• 

  Integrated Systems Analysts

  Jun 2000 - Nov 2003

  Information Technology Specialist

  Desktop support for the New York City Transit Authority. Diagnosed and resolved unique problems associated with application software and operating systems. Supported over 1,000 users by maintaining systems, software, hardware, and printers in priority order.

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  Chyron

  Nov 2003 - Dec 2021

  • Director of Operations generating $85MM in Annual Revenue. • Responsible for global and domestic manufacturing of broadcast systems for high profile clients including: NBC, FOX, Sinclair, TEGNA, Nexstar, British Sky and supply to venues most recently, The Ohio State University.• Collaborated closely with Sales Department to analyze weekly forecasts & opportunities within Salesforce.com.• Maintained efficient flows of material throughout the U.S. factory, with an emphasis on cycle time and work queue reduction utilizing LEAN principles.• Established operating policies/procedures for issuing work orders, tracking work-in-process (WIP), purchasing and stocking raw materials, and stocking finished goods.• Managed all costs associated with manufacturing (labor hours, capital equipment purchasing, etc.)• Successfully managed the setup of inventory minimum-maximum quantities using just-in-time techniques to meet the two-week customer requirement lead-times achieving 100% on time shipment expectation.• Manage budgets, schedules and key operating metrics.• Formulate, manage and control production operating budget and ensure that manufacturing costs are within budget.• Coordinate with Global vendors, suppliers and contractors to ensure delivery of key materials.• Design training programs for new employees and ongoing projects to improve effectiveness of existing staff.• Manage logistics, shipping, receiving, delivery and distribution including process improvement and problem resolution• Negotiated terms and prices with suppliers and freight companies, monitoring and assessing their performance and maintaining cost-effective practices.• Analyzed the supply chain data and solving any issues or putting alternative plans in place. Show less • Lead and manage multiple departments including, Global Operations, Purchasing, Manufacturing, Production, Facilities, and Warehouse Shipping/Receiving.• Collaborate closely with VP of Sales to manage multi-million dollar forecasts within Salesforce.com. • Approve and review product margins for Sales Associates prior to submission of quote to clients.• Analyze spending and gross profits to reduce system COGS by volume purchasing and contractual agreements. • Research and bid out yearly to different freight carriers. This has provided company wide saving of over 200k a year. • Review daily customer purchase orders to ensure we delivery on time and with excellence.• Ensure Production and Manufacturing teams are in line with project timelines and communicating status updates to customer service on customer system repairs. Show less Managed multiple departments, Support Services, Production and Manufacturing, Purchasing, Inventory Management and Facilities. In this role my responsibilities expanded to include production and manufacturing of all broadcast graphic systems and delivery of quarterly orders based on sales forecasts. Maintaining and monitoring company inventory levels of components ensuring we are at the lowest volume necessary to support production. Procurement of all goods related to the graphics systems which included contractual agreements with vendors and company bids. Show less Managed a team of 14 associates to support our customer base of 2000+. This included an internal customer support team of 8 associates and 6 remote product specialists. Primary responsibilities included inbound customer calls, escalating priority cases, setting up installs, commissioning of systems and scheduling customer training. Performed quarterly new product demo's onsite at corp. headquarters and at customer locations, live on-air broadcast support for new software updates and scheduling of roll-outs of new product software releases.Tradeshow management included all required broadcast equipment, coordinating booth construction, and traveling to all shows. Hands-on set up of all equipment, testing video, running cable and managing staff.Managed inventory of all related system components needed to perform customer training. Show less

  • Director Of Operations

    Oct 2019 - Dec 2021

  • Head Of Operations

    Oct 2015 - Oct 2019

  • Director Of Support Services

    Sept 2010 - Oct 2015

  • Manager of Customer Support

    Nov 2003 - Sept 2010
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  Custom Computer Specialists (CCS)

  Mar 2022 - now

  Senior Operations Manager