Erin Hennig, SPHR

Experience

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  Destination Hotels- Two Roads Hospitality

  Nov 2003 - Apr 2014

  Human Resources Operations, Director

  • Two-time successful rebranding of hotel from Wyndham Westshore to InterContinental Tampa to Westshore Grand, Tribute Hotel. Rebranding included franchise restaurant, Shula’s SteakHouse, and facilitation of new IHG culture training of 180 associates• Repeatedly recognized for top performance through fast-track promotions and selection for high-priority initiativeso Rooms Directoro Front Office Manager and Housekeeping Managero Assistant Human Resources Managero Outlet Managero Restaurant General Manager Show less

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  Sage Hospitality

  Apr 2014 - Oct 2014

  Operations, Opening Director

  • Facilitated new build opening of 480 key hotel with Sage F&B concept, Urban Farmer, and Starbucks• Oversaw fulfillment of 150 requisitions for opening from entry level to director level operational roles• Developed, trained, and implemented Westin brand and Sage Hospitality culture for all associates

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  Chipotle Mexican Grill

  Apr 2015 - May 2016

  Human Resources Operations, Director

  • Enabled non-ranked restaurant to reach #3 in region within span of 8 months • Implemented role specific training manual to streamline pipeline development• Attracted top candidates by revamping hiring process and promoting company culture and mission• Established new safety standards for restaurant and completely restructured all food safety practices• Full P&L management to include sales forecasting, marketing, sustainability practices, and labor

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  HEI Hotels & Resorts

  Aug 2016 - Nov 2019

  Human Resources Director, Hotel Mergers and Acquisitions

  Human Resources/Operations Process Optimization• Improved transition experience through process changes from introduction to take over phases through due diligence and process improvement• 2020 Award won for strategic use of Talent Acquisitions software, saving $10K per property in pre-transition labor dollars• Reduced post takeover reductions in force by implementing pre-transition review of labor model, staffing guidelines and budget with Operations, Sales and Revenue• Developed organizational hierarchy within acquisitions team to streamline reporting and development structure• Managed the setup and training of benefits and payroll processes including integration of systems, programs, user access, and processes for all acquisitions and divestmentsTeam Management, Recruitment & Talent Acquisition• Oversaw fulfillment of 1500+ requisitions from entry-level to General Manager within hotel environment and VP and Regional levels within acquisitions team• Promoted diversity, equity, inclusion and attract top candidates through culture implementation, diversity training, and grassroots recruiting• Developed internship program utilizing visa candidates, university recruiting and internal development to build pipeline into entry-level management positions• Reduced property level turnover by 12% with implementation of weekly one on ones, leadership training, accountability practices, associate engagement, and rewards programs Show less

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  Flex-Able Solutions

  Aug 2020 - May 2021

  Human Resources Executive, Consultant

  • Act as an advisor to executive level stakeholders as the People and Culture SME on market trends, recruiting metrics, operational processes, systems, and tools• Manage two to three large-scale projects impacting the organization while optimizing the talent acquisition operating model• Set vision, direction, and priorities through the development and execution of a strategic roadmap• Organizational restructuring of 10-person Human Resources team• Build multi-dimensional recruiting strategies based on internal and external data and benchmarks • Build programs that improve the hiring of internal and external talent• Build programs and processes for accountability within the organization• Design, monitor, and identify improvement opportunities in the site master training plan to ensure quality training of new and existing employees• Design and Implement Performance Management Program • Design and Implement Succession Planning Program Show less

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  Dependable Home Health Care

  Aug 2020 - Aug 2021

  Human Resources Executive, Consultant

  • Act as an advisor to executive level stakeholders as the People and Culture SME on market trends, recruiting metrics, operational processes, systems, and tools• Manage two to three large-scale projects impacting the organization while optimizing the talent acquisition operating model• Set vision, direction, and priorities through the development and execution of a strategic roadmap• Organizational restructuring of 10-person Human Resources team• Build multi-dimensional recruiting strategies based on internal and external data and benchmarks • Build programs that improve the hiring of internal and external talent• Build programs and processes for accountability within the organization• Design, monitor, and identify improvement opportunities in the site master training plan to ensure quality training of new and existing employees• Design and Implement Performance Management Program • Design and Implement Succession Planning Program Show less

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  BluePearl Specialty + Emergency Pet Hospital

  May 2021 - now

  Senior Regional P&O Business Partner