Deep Enrich
Erick Diaz
Customer Service Representative
752 followers
Guatemala
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About me
10x Salesforce Certified - Sr. Technical Architect en The KSquare Group
Education
Universidad Rafael Landívar
2011 - 2016Ingeniería en informática y sistemas Computer Science
Experience
Allied Global Contact Center & BPO
Nov 2011 - Feb 2013Customer Service Representative
Universidad Rafael Landivar
Jan 2014 - Oct 2014Junior Software Developer
ExxonMobil
Oct 2014 - Jan 2016Process Improvement Developer
Conduent
Jan 2016 - May 2018Sharepoint Developer
Torrent Consulting
May 2018 - Sept 2020Salesforce Solution Architect
Jul 2020 - Sept 2020Salesforce Senior Analyst
May 2018 - Jul 2020
Expand Latam
Sept 2020 - Apr 2021Solution Engineer
Vantage Point Consulting
Apr 2021 - Mar 2022Solution Architect
The Ksquare Group
Mar 2022 - nowSenior Technical Architect
Licenses & Certifications
Certified Community Cloud Consultant
SalesforceSept 2019Salesforce Certified Sharing and Visibility Designer
SalesforceNov 2020Certified Sales Cloud Consultant
SalesforceMar 2019Certified CPQ Specialist
SalesforceJun 2020Salesforce Certified Data Architecture and Management Designer
SalesforceJan 2021Certified Salesforce Platform Developer I
SalesforceJul 2019Certified Service Cloud Consultant
SalesforceJul 2019Salesforce Certified Application Architect
SalesforceJan 2021Certified Platform App Builder
SalesforceOct 2018Certified Salesforce Administrator
SalesforceAug 2018
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