Maung Annt

Experience

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  JTI (Japan Tobacco International)

  Oct 2018 - Dec 2018

  Trade Marketing Intern

  Assisted in the GOLD Trade Loyalty Program, fostering retailer partnerships and improving customer retention.Collaborated with trade marketing teams to develop and finalize promotional collateral, ensuring timely delivery.Supported trade events and liaised with internal departments, contributing to branding and communication efforts.

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  City Mart Holding Co., Ltd.

  Sept 2019 - Feb 2021

  Marketing Coordinator

  Responsibilities•Coordinated B2B sales, achieving a 15% growth in corporate partnerships over one year.•Managed campaign materials (POSM), ensuring timely delivery and alignment with marketing objectives.•Oversaw CityRewards Gift Card program, streamlining operations to improve customer satisfaction.•Played a pivotal role in launching the City Rewards Application Version 2.0, enhancing customer loyalty and engagement.•Managed the “11 iPhone-10 Lucky Draw” campaign, driving significant participation and boosting brand visibility.•Compiled and analyzed monthly sales reports to provide actionable insights for the executive team. Show less

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  Square Communications Myanmar

  Sept 2019 - Jan 2020

  Event Operation Executive (Project Based)

  Responsibilities•Managed the preparation and execution of 28 activation events, ensuring every detail—from checklists to venue bookings—was handled with precision.•Coordinated and supervised promotional teams (PGs), providing clear guidance to ensure seamless event operations.•Oversaw cash and inventory management for events, maintaining accurate records and resolving issues promptly.•Prepared detailed photo and KPI reports, sharing insights with stakeholders to highlight event performance and opportunities for improvement.•Played a key role in planning event schedules and logistics, ensuring smooth operations that aligned with client expectations. Show less

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  DePaul University

  Sept 2022 - Jun 2024

  ID Customer Service Assistant

  Responsibilities•Provided exceptional customer service by assisting students and faculty with ID card issuance, U-•Pass distribution, and resolving related inquiries, ensuring a seamless experience for over 3,000 individuals annually.•Managed and updated data in the ID management system, ensuring accuracy and compliance with university standards, which streamlined daily operations by 20%.•Identified and resolved issues in digital ID systems, collaborating with technical teams to implement improvements and enhance system functionality.•Conducted quality checks on ID card and U-Pass data, maintaining a 99% accuracy rate and reducing service delays.•Supported process optimization by documenting workflows and providing input on system updates, contributing to a more efficient and user-friendly service.•Trained and mentored new team members, ensuring consistent service quality and adherence to departmental policies. Show less

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  Atmosphere Events Group

  Aug 2023 - May 2024

  Event Assistant

  Responsibilities•Designed and executed event decorations, utilizing advanced technology to create memorable spaces for clients.•Coordinated logistics, including deliveries, setups, and breakdowns, ensuring flawless execution for personal and corporate events.•Supported event leads in maintaining high standards of quality and efficiency, contributing to client satisfaction.

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  DePaul University Department of Marketing

  Sept 2023 - Jun 2024

  Graduate Assistant

  Responsibilities•Managed and maintained PoliticalMarketing.com, resolving technical issues and implementing digital marketing strategies.•Created and scheduled promotional campaigns to increase website traffic and enhance audience engagement.•Collaborated with faculty to develop innovative marketing approaches, improving outreach efforts.

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  Atmosphere Events Group

  Sept 2024 - now

  Marketing Data and Social Media Analyst