David Kojo-Boye Otoo

Experience

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  SOUTH AKIM MANUFACTURING

  Jan 1997 - Jun 1999

  ELECTRICAL ENG TECHNICIAN /PRODUCTION SUPERVISOR

  I. MAINTENANCE, SERVICING & TROUBLE SHOOTING OF POWER SYSTEMS - a. PROGRAMMABLE LOGIC CONTROLS (PLC ) FOR BLOW AND INJECTION PLASTIC MOLDING MACHINES. 1. Electric motors 2. Replacement of sensors and Heaters .b. HYDRAULIC SYSTEMS II. SUPERVISION OF SHIFT STAFF FOR PRODUCTION OF PLASTIC PRODUCTS. Supervision of shift workers to ensure daily targets are achieved . Training of new recruits on the use of the machines Show less

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  GHANA TELECOM CO LTD

  Aug 1999 - Jan 2006

  ASSISTANT TELECOM MANAGER

  OPERATION, MAINTENANCE ,TROUBLE SHOOTING AND INSTALLATION OF THE FF : I. -SATELLITE MODEMS , UP & DOWN CONVERTERS - TERRESTERIAL TRANSMITTERS AND RECIEVERS (SDH & PDH LINKS NEC & HARRIS ) - TWT & KLYSTRON HPA (NEC) - LNA (NEC ) II. HUGHES VSAT HUB III. 60KVA UPS (SOCOMEC & NEC BRANDS) -330 KVA GENERATOR - 60KVA AUTOMATIC VOLTAGE REGULATORS IV. POWER & CONTROL SYSTEMS 32 & 16 meter satellite dishes Show less

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  : GHANA TELECOM CO LTD

  Sept 2006 - Sept 2009

  ASSISTANT ENGINEER

  I. ADMINISTRATION OF NETWORK INFRASTRUCTURE - Network elements are Cisco switches & routers , Juniper routers -Monitoring of network resources with Cacti & Nagios tools - Network trouble shooting and Maintenance II .MANAGEMENT OF ATM & IP SIEMENS DSLAM AND HUAWEI IP DSLAMS - Technically supporting Broadband installation Team -Tracking of trouble tickets for GT Network -Configuration and Trouble shooting on IP&ATM Dslam --Provisioning of BroadBand service request III. ADMINISTRATION OF SERVERS . -creation of email accounts -monitoring of resources - maintenance of servers Show less

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  Vodafone Ghana

  Sept 2014 - now

  -Ensuring minimum impact of changes to revenue and Vodafone Brand through efficient management of changes in configurations and network elements on Vodafone Ghana network Ensure all new technologies, and alterations to existing infrastructure go through the change management process for seamless change .-Charing of Change Advisory Board meeting Technology leadership and subject expert as CAB members-Ensuring network changes are implemented approved maintenance window to minimize impact on subscribers -Training of new recruited Engineers on use of the Change Module of ITSM tool-Periodic Reviewing of the Change Management Policy :Updating of standard change list and Communicating to Technology team.-Team and Process improvements: Participation in annual Change Management Audit using outcome to- Monthly Change reviews and reports Show less Acted on both roles for a day on the 19th April 2016 in the absence of the Heads of the units.Service Assurance has staff strength of 294 Role description of Service Assurance 1.Ensure High availability Mobile Voice & Data Service and Fixed Voice & Data Service 2.Manages Operational Managers across the nation .3.Manages Central operations Head 4.Manages Enterprise Network Operation Centre Head.5.Esnures delivery of quality and reliably service to cherish customers .Central Operation Role 1.Prepares budget for operation of Vodafone network 2.Ensures logistics are available for maintenance & Operations Manages the following :-3. Service delivery Team Lead-Responsible for provisions of mobile and Fixed line services 4.Manages Change Team -Responsible for effective management of modifications on the VF network5. Plant protection team-Responsible for protection and supervision all VF fibre network projects and national projects impacting Vodafone fibre network .6.Schedulers & Work force team Lead-Responsible for allocation of Jobs to Field engineers in deployment of fixed lines ( FTTH & Fixed services on Cupper )7.Fibre Schedule Team-supervises 8.NOC management Team-Ensures vendors are delivering per SLA ,Manages contract with Vendors , Show less - Ensure disaster recovery sites are available for continuity of Business - Facilitate development of Disaster recovery plan document for new nodes being integrated into Network-Ensured failover test are conducted religiously per scheduled to confirm network resilience - Supervision of periodic fire audit in 35 retain exchanges -Development of Alternate number and residential address data base for critical staff. -Ensured monthly test are conducted for alternate numbers . Show less

  • Change Manager -Network & Fixed- Service Management

    Oct 2009 - now

  • Acting Head of Service Assurance & Central Operations

    Apr 2016 - Apr 2016

  • Intern - Internal Job rotation in Marketing Insight

    Aug 2015 - Aug 2015

  • Acting Business continuity Manager

    Sept 2014 - Feb 2015