Deep Enrich
Michael R Vigorito
235 followers
Clover, South Carolina, United States
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About me
New Client Services Federal - Sr. Project Manager at Metropolitan Telecommunications
Education
Stonehill College
1998 - 2002Bachelor of Arts - BA Criminal Justice
Experience
1COM Inc
Aug 2002 - Aug 2004Customer Service Representative Team Lead
Aug 2003 - Aug 2004Customer Service Representative
Aug 2002 - Aug 2003
MetTel
Aug 2004 - nowNew Client Services Federal - Sr. Project Manager
Aug 2022 - nowNew Client Services Sr. Project Manager
Aug 2021 - Aug 2022New Client Services Project Manager
Sept 2011 - Aug 2021Agent Care Representative
Aug 2004 - Aug 2011
Licenses & Certifications
- View certificate
Listening to Customers
LinkedInApr 2020
- View certificate
Time Management: Working from Home
LinkedInApr 2020 - View certificate
Microsoft Teams Essential Training
LinkedInMar 2020 - View certificate
Project Management Simplified (2014)
LinkedInApr 2020 - View certificate
Learning OneNote Online (Office 365)
LinkedInApr 2020 - View certificate
De-Escalating Intense Situations
LinkedInApr 2020 - View certificate
Creating Positive Conversations with Challenging Customers
LinkedInApr 2020 - View certificate
Customer Service: Problem Solving and Troubleshooting
LinkedInApr 2020 - View certificate
Microsoft Teams Tips and Tricks
LinkedInApr 2020 - View certificate
Delivering Bad News to a Customer
LinkedInApr 2020
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