Josh Maples

Experience

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  Sun Lounge Tanning

  Jun 2006 - Nov 2009

  Regional Manager

  Coordinated activities of all personnel to ensure efficient operations and to promotesales and profits. Directed and trained employees in key behaviors to providecustomers with a 5 star experience. Ordered and controlled par stock inventory ofsalons and items for sale. Responsible for and maintained equipment and promoted asafe and profitable operation/establishment. Had complete profit and lossresponsibility for salons.

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  AT&T

  Nov 2011 - Mar 2014

  Connectivity Specialist

  Sold all products and services offered by the company. Met all sales objectives.Handled all administrative aspects of the sale including: completing customercontracts and warranties, pulling products from inventory, accepting customerpayments and filing completed orders. Maintained strong knowledge of all companyproducts, pricing plans, promotions and service features. Handled service inquiriesfrom customers. Provided efficient, professional customer service and assistance in allaspects of product offerings and services. Show less

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  Diamond Wireless

  Mar 2014 - Jun 2018

  Retail Sales Consultant

  Developed new prospects and interacted with existing customers. Educated andengaged customers through product demonstrations. Handled phone inquiries fromcustomers, researched billing issues, and set the right expectations with customerswhen making changes to their accounts. Generated sales from a retail store and orplace of business. Educated customers regarding the benefits of products and services.Performed daily opening and closing procedures.

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  T-Mobile

  Jun 2015 - Jun 2018

  RSA

  Developed new prospects and interacted with existing customers. Educated andengaged customers through product demonstrations. Handled phone inquiries fromcustomers, researched billing issues, and set the right expectations with customerswhen making changes to their accounts. Generated sales from a retail store and orplace of business. Educated customers regarding the benefits of products and services.Performed daily opening and closing procedures.

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  PeopleReady

  Oct 2017 - now

  SouthWest Washington Area Manager