Samantha Das

Experience

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  Spring Global Mail

  Oct 1994 - Jun 2015

  A results-oriented Territory Manager with a track record of building and expanding business relationships to increase sales. Specific expertise in International and Domestic mail distribution, courier, express mail, air and land transportation. Build strong relationship with clients to increase overall satisfaction. Accountable for training and leading the Customer Service Team. Monitor call activity both inbound and outbound calls to ensure service levels are being achieved and improved. Performed daily tasks to ensure all inbound mail and packages met service standards. Responsible for leading 10-15 employees. Audited worksheets to ensure accuracy. Accountable for monitoring absenteeism and punctuality, coaching and performance reviews. Responsible for training new employees.

  • Territory Manager

    Jan 2005 - Jun 2015

  • Customer Relations Manager

    Sept 1999 - Jan 2005

  • Operations Lead

    Oct 1994 - Sept 1999
• 

  Divine Home Staging and Design

  Oct 2015 - now

  Founder and Lead Stager

  Divine Home Staging and Design is a fully licensed and insured company. We provide a vast range of services which includes on-site consultation, Staging Occupied and Vacant properties. Additionally we offer redesign and space planning, colour consultation and season decorating.

• 

  Das Logistics Transport Inc

  Sept 2017 - now

  Sales Support Manager

  A results-oriented Sales Support Manager with a track record of building and expanding business relationships to increase sales. Specific expertise in LTL, Full Loads, Sameday, Rush, Direct, Overnight and Expedite deliveries within the local GTA, surrounding areas, across Canada and into the US.