Cassandra Stroud

Experience

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  NOMADS Executive Board

  Sept 2009 - May 2012

  Writing Consultant and Producer

  - Produced several plays, penned three plays selected for production, and mentored emerging playwrights

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  Rattlestick Playwrights Theater

  Jan 2010 - May 2010

  Marketing and Development Associate

  - Drafted grant proposals, reviewed script submissions, managed the theater’s media presence through weekly email blasts, and created promotional material using InDesign

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  Barnard Bartending Agency

  Apr 2010 - May 2012

  Party Planner

  - Bartended for the agency’s clients and assisted in event-planning

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  NY Artists Unlimited

  May 2010 - Aug 2010

  Development Intern

  - Fundraised for the annual benefit to bring theatre to underserved children

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  Corporate Resolutions, Inc.

  May 2011 - Sept 2011

  Research Assistant

  - Ran background checks, retrieved court records, and managed daily office business

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  Teaching Assistant Program in France USA

  Sept 2012 - Jun 2013

  English Language Assistant

  - Created a rigorous set of lessons and classroom materials to teach English to over 200 French students aged 7-11- Translated informational botany signage to be placed throughout the city

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  TransPerfect

  Oct 2013 - May 2022

  • Oversaw 5 project teams (31 reports across Warsaw, London, the continental US, and Hawaii), collaborating with sales, engineering, quality assurance and other departments across the globe to motivate teams, prioritize work, meet goals and hit deadlines.• Managed the annual review process for over 2,000 employees, implementing best practices and partnering with Business Intelligence to develop performance statistics dashboards and review forms. Ensured review systems drove employees to inhabit the company's core values and equitably assess performance. Created and maintained trainings to ensure all employees understood how their performance was evaluated and all managers understood how to evaluate performance.• Following a company-wide restructuring, drove the roll-out and communication of the corresponding changes to the review system, tailoring messages to different audiences and creating resources to aid managers in difficult conversations.• Developed a 360º review process for all managers, creating reports that analyzed leadership skills. Analyzed data to identify common opportunities for performance improvement and worked with the training team to develop new manager trainings.• Ran an annual employee satisfaction survey to identify and implement improvements to company culture to improve satisfaction and retention.• Developed documentation and job aids for new technology tools and processes. Led global trainings and measured training effectiveness by through rate of process compliance and quality.• Identified a need for a new, vendor-focused role within all teams. Developed a training program for the position and onboarded 31 teams. This role contributed to hiring new vendors twice as often, and vendors were three times less likely to be paid late.• Revamped the existing internship program to introduce more social events and launch the annual Innovation Contest, earning a spot as a Top 100 internship program and generating many workable business ideas. Show less

  • Program Manager

    Mar 2019 - May 2022

  • Team Lead

    Mar 2016 - Feb 2019

  • Project Manager

    Oct 2013 - Feb 2016
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  Accenture

  May 2022 - now

  Performance & Rewards Manager