Steve Morales

Experience

• 

  Tigo Guatemala

  Jun 2007 - Jul 2010

  - Designed a new procedure to recycle user's licenses on prepaid platforms, reducing costs on new licenses.- Managed technology migration for telecommunications systems, implementing IP technologies to accomplish the interoperability of new platforms. - Reorganized the backup system procedure for multiple telecommunications systems, automating platforms of different providers to dump a daily backup on distributed servers across the city, which allowed our department to pass monthly audits.- Developed a training program and taught a course on how to program and manage rules on the operations support system, allowing more members of the team to contribute to the development of strategies and procedures.

  • Core Planning Engineer

    Jan 2010 - Jul 2010

  • NOC Engineer

    Jun 2007 - Jan 2010
• 

  Casa Instrumental

  Aug 2011 - Nov 2011

  Audio Engineer

  - Creating and teaching audio technology courses for sales teams

• 

  Tigo Guatemala

  Nov 2011 - May 2015

  Troubleshooting And Optimization Engineer

  - Supervised a team of engineers while implementing a real time analysis system for telecom signaling messages to improve service quality along the mobile network.

• 

  International Sound and Light

  Jun 2015 - Jan 2017

  Technical Manager

  - Designed different audio/video systems working over IP networks, always driving innovation to satisfy clients requirements and deliver on time and on budget.- Supervised technical staff during live events and fixed installations, for all audio/video and electrical related installations, delivering quality and fault free experiences within client's budget.

• 

  Self-employed

  Mar 2017 - Sept 2021

  Full Stack Engineer

  - Full stack development for a corporate web game.

• 

  Freelance

  Jan 2021 - Dec 2023

  Data Scientist

  - Researched and analyzed trends to develop a framework in Python for exploring real time data using machine learning.- Successfully resolved complex problems to train a Large Language Model (LLM) for a leading company in the AI field.

• 

  DS

  Jan 2023 - now

  - GCP- SQL- GitHub CD/CI- Tableau - Python- SQL- GCP- Tableau

  • Lead Data Analyst for Smart Home Products

    Nov 2024 - now

  • Sr. Data Analyst

    Jan 2023 - Nov 2024