Ahmed Hesham

Experience

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  Harvest British College

  Jan 2014 - May 2015

  Indoor sales

  Job description :-• Present, promote and sell products/services using solid arguments to existing and prospective customers. • Continuously improve through feedback. • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Expedite the resolution of customer problems and complaints to maximize satisfaction.

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  Hamleys of London

  Jun 2015 - Aug 2017

  Executive Demonstrator

  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.• Sell products being promoted and keep records of sales.• Keep areas neat while working and return items to correct locations following demonstrations.• Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.• Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.• Suggest specific product purchases to meet customers' needs.• Research about products to be presented to prepare for demonstrations.• Set up and arrange displays or demonstration areas to attract the attention of prospective customers.• Identify interested and qualified customers to provide them with additional information.• Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.• Transport, assemble, and disassemble materials used in presentations.• Practice demonstrations to ensure that they will run smoothly.• Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.• Instruct customers in alteration of products.• Work as part of a team of demonstrators to accommodate large crowds.• Prepare or alter presentation contents to target specific audiences.• Stock shelves with products.• Provide product information, using lectures, films, charts, or slide shows.• Train demonstrators to present a company's products or services.• Recommend product or service improvements to employers.• Contact businesses or civic establishments to arrange to exhibit and sell merchandise.• Write articles or pamphlets about products.• Wear costumes or sign boards and walk in public to promote merchandise, services, or events. Show less

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  NetOne

  Sept 2017 - Jun 2018

  Telesales Executive

  • Contact potential or existing customers to inform them about a product or service using scripts.• Open questions to understand customer requirements and close sales.• Direct prospects to the field sales team when needed.• Enter and update customer information in the databaseto take and process orders in an accurate manner.• Handle grievances to preserve the company’s reputationGo the “extra mile” to meet sales quota and facilitate future sales.• Keep records of calls and sales and note useful information. Show less

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  TITANIUM GYM

  Sept 2018 - Mar 2019

  Sales Team Lead

  • Create an inspiring team environment with an open communication culture. • Set clear team goals. • Delegate tasks and set deadlines. • Oversee day-to-day operation. • Monitor team performance and report on metrics. • Motivate team members. • Discover training needs and provide coaching. • Listen to team members’ feedback and resolve any issues or conflicts. • Recognize high performance and reward accomplishments Encourage creativity and risk-taking.• Suggest and organize team building activities. Show less

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  Takween for designs & construction

  Jul 2020 - Oct 2020

  General Accountant

  ResponsibilityA/P accountant

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  Falconpack

  Dec 2020 - Jul 2023

  Executive branch Incharge

  • Receive, distribute and maintain adequate quantities of stocks at all times; • Maintain optimal stock levels.• Inform the purchase department well in advance about the items that reach the re- order level to order from suppliers .•Review physical inventories periodically;•Maintain stock and consumption records;• Check incoming materials for quality, and quantity against invoices, purchase orders and packingslips or other documents .• Make clear notes on the receipt of the items against each invoice .• Keeps and updates records of good received and issued.• Compiles report of expenditure, and monthly stock report.• Disposes of expired and waste stock according to the current procedure.• Perform related duties and responsibilities as assigned.• Promote inventory related awareness programs.• Managing the walk-in customer experience involving floor services and helpdesk;• Appropriately managing customer checkout and POS cash;• Appropriately executing the floor merchandising and promotions;• Complying to rules and regulations and managing stores’ performances;• Handling the effective customer complaints and issues resolution;• Managing storage operations such as receipt, storage and issuance of products for display/merchandising;• Managing stock controls and movements as per demands and needs; • Maintaining stock quantities, consumption and loss reports.• Building brand awareness during the interaction with the customers.• Executing all the activities with applicable ISO standards and workplace policies and adheres to all safety guidelines.• Ensuring the compliance & closure of non-conformities.• Assess, manage and mitigate risks and maintain the documentation.• Organize and prioritize work to meet deadlines.• Learn and expand and carry out any other responsibilities that seniors may assign from time to time.• Supporting the team’s overall objectives as a team member. Show less

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  ZORAPACK INDUSTRIES LLC

  Jul 2023 - now

  Sales Manager

  • Ensure precise implementation and absolute compliance to corporate best practices; in addition , serve as a key member of the overall corporate sales unit, and actively participate in the formulation of corporate strategic & sales plans and their enablement.• Strategize to develop business for new products and new business.• Develop market research plan and new commercial in the specific market segments.• Develop potential and unconventional channels for maximizing the volume of new lines.• Accurate forecasting of the sales activities volume and managing effective utilization of sales force, accordingly, In addition Supporting in the formulation, definition moreover, implementation of sales policies and procedures.• Participate in Annual, monthly and weekly sales revenue forecasting, based on the diverse customer segments targeted by assigned sales team.• Formulation of sales budgets and assigning of goals to the sales teams and branches.• Managing effectively Sales process of collecting invoices’ amounts and depositing it into the company’s Finance department during a business day from collection dateEnsuring high accuracy and organization of customer data in the CRM, for sales planning and analysis.• Managing the customer complaints and issues resolution with utmost priority and focus, safeguarding organization’s prominent and positive image in the market.• Achieving and exceeding the team wide sales objectives targets. Show less