Abdo Al Feghaly

Experience

• 

  Phoenicia Hotel Beirut

  Oct 2009 - Aug 2016

  • Sell both hotels products and services using up-selling and suggestive selling techniques.• Promote the Hotel’s (and IHG generally) products and services.• Maintain a high level of product and service knowledge about all IHG Hotels in the region.• Develop and maintain a regular pattern of sales call.• Liaise with Front Office Manager or Finance and Business Support Manager for all reservations requiring credit approval• Maintain knowledge of special rates/ offers/ promotions.• Monitor reservation levels and inform Managers of current and future occupancy rates.• Prepare reports as requested (e.g. accounts productivity etc.).• Prepare reservation sales reports. Show less

  • Corporate Sales

    May 2015 - Aug 2016

  • Front Office Senior supervisor

    Jul 2014 - May 2015

  • Front Desk Supervisor

    Jul 2013 - Jul 2014

  • Concierge supervisor

    Jun 2011 - Jul 2013

  • Concierge Agent

    Oct 2009 - Jun 2011
• 

  PwC's Academy Middle East

  Sept 2016 - now

  • Contributed to an increase of 25% on the overall revenue• Completed market and competitors analysis• Established and maintained strong relationships with clients from different segments(Government, Oil and Gas, Investment firm, Real estate and financial institutions)• Identified new potential clients• Successfully collaborated with other lines of services within PwC Qatar and builtcompelling solutions to clients• Shared monthly reports to higher management on the financial performance ofQatar entity• Provided on the job training to colleagues• Managed multiple projects with values of up to 100,000 USD each Show less • Moved to a B2B role in Muscat Oman• Managed the sales of the IFRS Update seminar for Muscat and Qatar• Conduct market analysis and competition reports• Generated leads through different marketing channels: Networking, client referralsand cold calling• Identified and prospected potential clients• Conducted Presentations and showcased the different types of training offeredand the value of up skilling• With the support of different Subject Ma􀆩er Experts Started designing customizedtraining solutions and proposals to different clients• Set project budgets and profitability Show less • Successfully launched a series of 6 VAT courses in Saudi Arabia• Successfully launched with the support from the UAE management the professional qualifications programs (CIPD and CMA) in Saudi Arabia• Created competitors analysis in the professional qualification courses for Riyadh• Generated sales leads through different channels: Cold calling and digital marketing• Managed the sales of the yearly IFRS updates for Lebanon and Saudi Arabia• Worked as part of a remote team between Beirut, Dubai and Abu Dhabi and worked on the sales of B2C courses in leadership, management, Human resources and finance• Maintained accurate records of client interactions and sales activities using CRM software• Generated client response reports and conversion rates on a weekly basis with higher management• Provided reports and feedback on latest market trends and demands• Collaborated with the marketing team in identifying the proper communica􀆟onchannels and creating marketing material for the different courses available Show less

  • Manager - Business development

    Jul 2022 - now

  • Business Development

    Apr 2021 - Jul 2022

  • Business Development

    Jun 2019 - Apr 2021

  • Regional Sales team

    Sept 2016 - Jun 2019