Megan Gezelius

Experience

• 

  Hollister Co.

  Jan 2014 - Jun 2017

  Sales Associate

  • Provided excellent customer service by communicating effectively with the customer.• Showed flexibility by working with others to create new displays in a timely manner and took initiative to rearrange merchandise on down time.• Handled customer orders, money and returns for almost 3 years.• Recognized by supervisors for great sales performance.

• 

  Boeing

  Jun 2017 - Sept 2017

  Data Analyst - Intern

  • Analyzed and interpreted sales data to gain market insight on over 1,000 Ground Support Equipment (GSE) transactions by identifying margin gaps between Boeing sales and competitors. • Synthesized information, using Pivot tables and other Excel functions, on over 400 different GSE parts to support actionable business decisions regarding GSE product packaging and market opportunities.• Generated promotional material for three Boeing ILS auctions in effort to sell excess Boeing inventory. • Developed and implemented a new efficient sale process for Boeing auction sales to non-Boeing customers to expand Boeing’s customer base and portfolio. Show less

• 

  Boeing

  Feb 2018 - now

  • Supporting the Salesforce configure price quote (CPQ) implementation as the proposals, business, and process Lead. Creating documentation of processes and business rules, writing user stories, validating requirements, creating test scripts, executing and leading user acceptance testing, creating training material and tip sheets, holding and recording demos, supporting users after production release, and participating in workshops to ensure a successful CPQ implementation.• Successfully implemented over 1,000 products into CPQ resulting in decreased proposal turn time and burn down of the existing aging backlog.• Led process improvement activities to enhance the approval process to decrease wait time and manual effort when seeking deviations from standard offerings. Show less • Supported the Salesforce CPQ implementation, by engaging with cross-functional teams to gather product and process requirements and wrote detailed user stories to guide development. Crafted and executed comprehensive test scripts, ensuring a smooth rollout of the tool. Presented the benefits of CPQ to leadership and conducted demos to showcase its capabilities. Tracked process improvements and presented findings to stakeholders, while training users through the creation of user tip sheets, recorded training videos, and live training. Provided ongoing support for user questions and issues, fostering a positive adoption experience. • Successfully implemented multiple product families into Salesforce CPQ in collaboration with developers resulting in an 11-day decrease in proposal turn time and burn down of the existing aging backlog. • Managed the complete proposal lifecycle for multiple Digital Solutions & Analytics products in close collaboration with sales, pricing, contracts, and product management teams. Show less • Managed the complete proposal lifecycle for multiple Digital Solutions & Analytics products, consistently delivering an average of 20 proposals per month in close collaboration with sales, pricing, contracts, and product management teams. • Led a proposal automation project in collaboration with Boeing IT, developing a tool for high-volume Digital Solutions & Analytics products that enhanced process flow and reduced turnaround time by 25%.• Reduced proposal backlog by analyzing process metrics, identifying multiple causes, presenting findings to leadership during weekly report-outs, addressing issues, and implementing a burn-down plan.• Optimized the proposal process flow for Digital Solutions & Analytics by identifying and eliminating inefficiencies during a value stream mapping workshop.• Collaborated with a development team to gather requirements and document business processes to begin a Salesforce CPQ (Configure Price Quote) implementation. Which included identifying process improvements, standardizing documents, creating test scripts, and change management material to ensure a smooth transition and to enhancing overall sales process efficiency. Show less

  • Project Manager 4 - CPQ Lead, Sales Operations, Proposal Manager

    Oct 2022 - now

  • Project Manager 3 - Proposal Manager & CPQ Lead

    Oct 2020 - Oct 2022

  • Project Manager 2 - Proposal Manager

    Feb 2018 - Oct 2020