Bryce Deman

Experience

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  The Mustard Seed

  Sept 2017 - May 2019

  The Resident Engagement Worker was responsible for ensuring the physical, emotional, social, and spiritual well-being of the residents in the Permanent Supportive Housing program and worked collaboratively with their support systems to encourage resident independence, community engagement and housing stability. • Communicated and supervised residents living in supportive housing and assisted in building the skills of daily living.• Supported the working relationship between the resident and their Support Network by referring the resident back to their Case Worker, when necessary, while providing information about community resources specifically for residents with addictions and mental health challenges.• Completed reports by documenting resident interactions, resident referrals, progress, and any change in behavior. Assisted in completing Resident Care Plans.• Completed incident reports and daily logs within the required timeline.• Engaged in ‘intentional interaction’ with residents to build rapport and foster communications, including media relations. Show less Through enhanced visibility, the Street Level Staff personnel was responsible for relationship building, and community engagement. This position strived to make the Centre Street Campus a safe and welcoming environment for guests, donors, and volunteers by providing an identifiable and visible presence, which optimized safety for adult Albertans experiencing addictions and poverty.• Provided an enhanced visible presence throughout the facility by monitoring client activities within the 102 Support Centre and around the Mustard Seed buildings. Provided crisis intervention when needed.• Ensured clear lines of communication with internal departments and external organizations who served the vulnerable population.• Collaboratively trained, and evaluated Street Level and 102 Front Desk staff, for the goal of professional development through effective praise and purposeful feedback.• Received all donations, logging each individual donation into specific spreadsheets for tacking purposes, suppling receipts for donations.• Kept all client information confidential while maintaining privacy. Show less

  • Resident Engagement Worker

    Sept 2017 - May 2019

  • Street Level Staff

    Sept 2017 - May 2019
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  Calgary Parking Authority

  May 2019 - Jun 2020

  Customer Solutions Center Representative - Enforcement Department

  This position was responsible for receiving calls from the public, adhering to concise investigative documentation practices, entering data into database(s) while maintaining confidentiality. • Receive, evaluate, and interpret calls from the public by processing, and analyzing all information. Track and monitor and communicate the progress of inquiry activity by disseminating results while shifting priorities when needed.• Enter data into the Computer Aided Dispatch (CAD) systems, auditing status information while maintaining data integrity. • Conduct research of various information databases, extracting required data. • Dispatch Mobile Patrol Officers by providing information and direction on all criminal activity. Collaborate with and update all correspondence with Field Attending Officer.• Distribute information concisely both verbally and/or in written format to First Responders by remaining calm in stressful situations.• Contact and collaborate with Canadian Police Information Centre (CPIC) transcribing data when required. • Monitor security cameras for security, safety, and criminal activity by retrieving and reviewing footage for direct Supervisor.• Excellent interpersonal and communicator skills which that directly impacted CPA’s ability to reach commitments, targets, and objectives with all multidisciplinary teams. Show less

• 

  CBI Health

  Sept 2021 - Sept 2022

  Clinical Data Entry Coordinator/Patient Liaison Coordinator

  The Data Entry Coordinator is primarily responsible for ensuring accurate data is entered in the internal database system(s) to ensure accurate patient service delivery in a professional, confident, proactive, and efficient solution-based manner. • Works collaboratively in a team environment, supporting the physicians’ members using Electronic Medical/Health Record (EMR/HER) and digital health platforms.• Responds to patient referrals and updates to care provision by using clinical practice guidelines.• Retrieves records when needed, enters personal/demographic, clinical and pathology data into database, enters consent information, intake surveys and other associated information.• Inputs client data entry information for service authorization and care plans using tools, forms and processes aligned with CBI/We Care Policy, Standard Operating Procedures, and guidelines. • Extracts data required to identify patient populations as outlined in the care plans. Review and audit EMR data extracted to ensure accuracy.• Identify missing information from external organizations or providers and flag patient charts for physicians and clinic staff to notify them of specific actions to be taken.• Seeks clinical approval on all service authorizations and care plans and communicates service authorization and care plan changes to pertinent staff via email.• Communicate with patients and /or families when schedule challenges arise, and problem-solve effectively.• Always maintains patient privacy and confidentiality and protects operations by keeping information confidential.• Participate in administrative projects, create patient/employee files, maintain staff/client records and filing. Show less

• 

  Alberta Health Services

  Apr 2022 - Aug 2023

  The CTA is a multi-skilled position that supports research nurses, coordinators and Clinical Operations within a teams or several teams, and is a key administrative liaison for several projects. Interacts with personnel from study sponsors, and vendors, to enable timely and high quality initiations and completions of clinical study activities. Compile documentation for qualification of clinical studies, ensuring documents comply with ALCOA, ICH GCP and relevant regulations. Assist with preparation and submission of regulatory documents to regulatory authorities and IRB/ECs. Responsible for set-up and maintenance of studies in Clinical Trial Management System (CTMS) and Trial Master File (TMF). Establish, maintain, and archive files of essential documents from closed studies and for inclusion in Trial Master Files. These files must be maintained in a fashion so that they are continuously available for audit and completion for archive. Complete data entry in EDC for various sponsor studies. Set up study subject and monitoring visits, appointment bookings, organize study and lab supplies, assist with lab kit preparation and ensure the completeness or delivery of relevant documentation or study supplies. Show less Reporting to the Protective Services Site Manager at the University of Alberta Hospital, the Safety Ambassador communicates safety protocols for the site.• Educate patients, staff, and visitors on AHS policies and expectations relating to visitation, orderly conduct, and other safety related matters.• The position identifies potentials risks, including complex, violent, or aggressive/disturbing behaviors and if unable to ed-escalate verbally, is accountable for contacting Protective Services or Police of Jurisdiction for a response.• Assist stakeholders in maintaining a safe environment for patients, staff and visitors based on relevant and applicable Emergency Response Procedures.• This role requires strong communication and interpersonal skills and requires being able to make quick decisions based on fluid and dynamic situations. • Utilize a hand-held radio or other communication devices. Interactions may include, when required, completion of formal documentation such as incident reports or witness statements. Show less

  • Clinical Trials Assistant - Cross Cancer Institute

    Sept 2022 - Aug 2023

  • Administrative Support - COVID-19 Protective Services

    Apr 2022 - Sept 2022
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  University of Calgary

  Aug 2023 - now

  Clinical Research Coordinator- Liver Research Unit

  Patient Screening:• Conduct pre-screening assessments of potential study participants for eligibility based on study criteria• Develop and implement recruitment plans for clinical trials• Identify potential challenges and barriers to patient recruitment and develop strategies to address them, and to improve study completion rates• Ensure compliance with study protocols and regulations related to patient recruitment• Maintain accurate and up-to-date patient logs and databasesPatient Interviews: • Identify and contact potential study participants via phone, email, and other forms of communication• Provide study information to potential participants and answer questions about studiesClinical Research Operations:• Attend study team meetings to report on recruitment progress and discuss recruitment strategies• Maintain relationships with referral sources, such as physician offices and community organizations, to identify potential study participants• Participate in training and education programs to maintain and improve knowledge of recruitment techniques, study protocols, and regulatory requirements.• Maintain a positive and professional relationship with study participants, referral sources, and study team members to ensure successful recruitment and retention of study subjects• Prepare and organize study-related documents and materials in subject research binders, ensuring that all necessary forms, questionnaires, and study information are present and up to date. This includes creating and maintaining a filing system for each study participant's binder, in accordance with standard operating procedures and regulatory requirements• Ensure all aspects of clinical research are met, such as data entry for study visits, query resolution and regulatory compliance• Maintain confidentiality of subject information and ensure that all study-related information is stored and transmitted in compliance with privacy laws and regulations Show less