Galen Scott

Experience

• 

  Chick-fil-A-Franchise

  Jun 2016 - Dec 2019

  Assistant Customer Service Manager

  Proactively responsive and aware of slack updates• Assisted Team Members with understanding the proper procedures for all tasks completely intheir given area• Successfully assisted in training New Hires• Able to hold people accountable for fulfilling their role properly• Proactively seek out things that needed to be done in and outside of the building• Maintain vision alignment with the Operator and the leadership team• Ensured stewardship systems are taking place throughout the restaurant• Developed many leaders in such a way that they are operating as a motivated, high-performanceteam that embodies the vision of the business. Show less

• 

  Arlington County

  Dec 2019 - Jan 2020

  Facilities Assistant I

  Managed office keys and provide lockout assistance to staff.• Managed and secured parking for staff and guests at company parking garages. • Performed standard ergonomic assessments and procure furniture as appropriate.• Conducted routine inspections of the building and generated work orders to resolve issues.• Conducted occupancy checks and maintain floor plans in Facility Management software.• Posted notices and building signage for staff.• Prepared desks for new hires, prepare name cards and stock office with basic supplies.• Overseed scheduling and maintenance of conference rooms, catering center, and guest offices. • Provided backup coverage to receptionist, office assistant, and security team.• Generated, assigned, and responded to work orders in timely manner.• Provided move and relocation support of staff.• Verified all good and services as billed for payment.• Coordinated and/or assisted with set up and tear down of meeting and events.• Assisted with other Facilities-related duties as assigned Show less

• 

  Allied Universal

  Sept 2020 - now

  As a security specialist at ACS, I maintaining safety, and security for residents and property.• I am a Operation Manager of Two full size buildings. ( The first ever on this contact)• Maintained Top-Tier work attire while conducting many mobile and foot patrol.• Assisted Security Specialist with understanding the proper procedures for all tasks completely stated inACS Post orders.• Maintained many reports, paperwork, and post orders duties throughout my shift• Provided back up support for other officers on other properties.• Social interaction and rapport building daily with residents/Amazonians• Prepared ongoing emergency preparedness training.• Responsible for providing comprehensive program security guidance concerning personnel, physical,operational, technical, information, industrial, counterintelligence, and computer security issues.• Created, implemented, communicated, and managed security requirements at a large, governmentaccredited, multi-facility data center site while providing day-to-day multi-discipline program securityoperations support.• Proactively identify program and physical security requirements, problems, and sound solutions tosuccessfully sustain and enhance the security of program execution.• Performed and/or supported the operations and maintenance of security hardware and systemsemployed onsite to meet government and AWS security requirements.• Developed and strengthen relationships with internal (operations staff, engineers, teammates, etc.)andexternal (vendors, contractors, government staff, etc.) partners to heighten security awareness andengagement.• Handling over 1000 Hour per week of Security specialists hour• Willingly shared on-call rotations in support of alarms, security incidents, and critical service outagesto ensure the safety of internal (operations staff, engineers, teammates, etc.) and external (vendors,contractors, government staff, etc.) of AWS security sites. Show less As a security specialist at ACS maintaining safety, and security for residents and property.• Maintained Top-Tier work attire while conducting many mobile and foot patrol.• Assisted Security Specialist with understanding the proper procedures for all tasks completely stated inACS Post orders.• Maintained many reports, paperwork, and post orders duties throughout my shift• Provided back up support for other officers on other properties.• Social interaction and rapport building daily with residents/Amazonians• Prepared ongoing emergency preparedness training.• Responsible for providing comprehensive program security guidance concerning personnel, physical,operational, technical, information, industrial, counterintelligence, and computer security issues.• Created, implemented, communicated, and managed security requirements at a large, governmentaccredited, multi-facility data center site while providing day-to-day multi-discipline program securityoperations support.• Proactively identify program and physical security requirements, problems, and sound solutions tosuccessfully sustain and enhance the security of program execution.• Performed and/or supported the operations and maintenance of security hardware and systemsemployed onsite to meet government and AWS security requirements.• Developed and strengthen relationships with internal (operations staff, engineers, teammates, etc.) andexternal (vendors, contractors, government staff, etc.) partners to heighten security awareness andengagement.• Willingly shared on-call rotations in support of alarms, security incidents, and critical service outagesto ensure the safety of internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) of AWS security sites. Show less

  • Account Manager

    Sept 2021 - now

  • Security Specialist Supervisor

    Sept 2020 - Sept 2021