Jenna L. Spence

Experience

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  Reckitt Benckiser

  Jul 2011 - Jul 2012

  Sensory Analysis Technician (Student Placement)

  My duties involved, designing and conducting sensory perception and perceived efficacy tests and surveys for Veet, Durex, Clearasil, Scholl and E45 products in development.I organised and managed consumer panels to participate in product tests and updated and maintained panellist information databases. I was in charge of statistics on my team, teaching my team members appropriate statistical tests and designing statistical method guides. I conducted and oversaw the statistical analysis of product test results and produced test reports and presentations for senior management and project leaders within the Research and Development department.My job involved liaising between research, regulatory and clinical teams to establish product testing networks, resulting in effective and informative product test procedures with fast and reliable results.Due to this being a student sandwich placement I conducted an academic research project for one day every week. This involved a microscopy study of human hair swelling trends in a depilatory solution based on the Veet cream formula. Show less

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  Reckitt Benckiser

  Sept 2013 - Jul 2014

  Consumer Science Assistant

  Designing and facilitating market research tests and surveys for the three main product pillars of Reckitt Benckiser, Health, Hygiene and Home, with experience covering many Reckitt Benckiser brands and power brands, including Veet, Harpic and Scholl. Internal studies are conducted on site in Hull, by organising and carrying out tests on internal panels. External tests are arranged by liaising with external market research companies, who facilitate larger market research studies internationally. For all studies, this role requires communication between research and development, regulatory and global vigilance teams and the production of final research reports and presentations that summarise qualitative and quantitative data into language suitable for a business audience. Show less

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  MMR Research Worldwide

  Aug 2014 - Apr 2015

  Research Executive

  After my in-house experience at RB, I was keen to expand my horizons in the world of agency-side market research. In my new role I helped to manage research projects as they progressed from their commissioning through to their conclusions, personally overseeing and binding together the output from both internal and external fieldwork teams/agencies, programming, data processing and statistics teams. I handled project paperwork, data analysis and report compiling to suit the needs of many various FMCG clients. Show less

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  Healthcare Research Worldwide (HRW)

  Jul 2015 - Jan 2016

  Research Executive
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  Yorkshire Water

  May 2016 - Dec 2024

  Job role equivalent to senior market researcher. Job role equivalent to market researcher.

  • Customer Insight Analyst

    Jul 2023 - Dec 2024

  • Customer Insight Assistant

    May 2016 - Jul 2023