Michael Smith

Experience

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  Control Data Corporation (CDC)

  May 1974 - May 1985

  Managed a staff of twenty personnel. Scheduled activities and operational coverage for all systems and media on the second shift. Kept the next level of management informed of all assigned activities. Interacted with personnel in other departments as well as external users. Responsibilities included budgets, forecasts, staffing and training, performance appraisals, salary actions, supplies, policies and procedures, correcting problems and achieving the reliability objectives of the worldwide headquarters operations center. Show less Managed a staff of ten personnel. Scheduled activities and operational coverage for all systems and media on the third shift. Kept the next level of management informed of all respective activities. Interacted with personnel in other departments as well as external users. Responsibilities included budgets, forecasts, interviews, performance appraisals, salary actions, supplies, policies and procedures, staffing and training, correcting problems and achieving reliability objectives as well as providing on-call manager coverage for the Center. Also served as the Environmental Engineer and Staff Training Coordinator. Show less

  • Operations Shift Manager

    Jan 1984 - May 1985

  • Operations Shift Manager

    May 1983 - Dec 1984

  • Techical Liaison and Lead Computer Operator

    May 1974 - Apr 1983
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  University of Illinois at Urbana-Champaign

  Jun 1985 - May 1987

  Manager, NCSA Operations and Systems Administration

  Managed a staff of ten personnel who provided operations support for the NCSA’s supercomputer facility. Managed the facility and insured the environmental integrity, functionality, and site security for all supercomputer class systems on an around the clock, on-call basis. Responsible for the problem and change management aspects of the Center. Also responsible for facilities site planning and management, capacity planning, and serving as a member of a team which helped build the most reliable supercomputer facility anywhere in the world at that time, with overall system reliability statistics in excess of 99.95%. Show less

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  University of Illinois at Urbana-Champaign

  Jun 1988 - May 2011

  Managed a composite workforce including the Building Operations Group who are responsible for facility operations, modifications, and maintenance; the Security Group who are responsible for all aspects of personnel safety and site security; the Building Attendants who provide audio/visual and logistical support for conferences, seminars, and special events; the Shipping and Receiving Group who provide mail, package, transportation, and physical inventory services; the Beckman Café; as well as the Biological Resources Facility. Responsible for all day-to-day operations of the Beckman Institute, a 313,000 gross square foot premier interdisciplinary research facility. Also responsible for facility planning and management, disaster contingency planning, as well as crisis management and response. Coordinate the efforts of faculty, staff, students, contractors, vendors, and a myriad of service providers to meet organizational objectives. Serve as the liaison to the Division of Planning, Construction, and Maintenance, the Division of Public Safety, the Division of Environmental Health and Safety, the Fire Department, and the Division of Animal Resources. Show less Responsibilities included all strategic infrastructure planning, facilities related design, engineering, operations, and maintenance for the NCSA’s five distributed facility complexes. Reviewed outgoing proposals for infrastructure impact. Performed feasibility studies and cost analyses for all equipment installations and facility modifications. Also responsible for all major hardware acquisitions and installations. Coordinated the efforts of architects, engineers, construction managers, contractors, and vendors to meet organizational objectives. Served as the liaison to the Office for Capital Programs, the Office of Facility Planning and Management, the Division of Operation and Maintenance, the Division of Public Safety, and the Division of Environmental Health and Safety. Also served as the NCSA’s designated Security Officer in terms of awareness, assurance, and compliance with the NCSA’s Industrial Program security policies as well as an Industrial Program Manager directly responsible for an important relationship with one of the NCSA’s industrial partners. Show less Managed a staff of fifty personnel including the managers who were responsible for the NCSA’s systems, networks, services, and facilities, running the gamut from giant supercomputers to desktop workstations. Coordinated the efforts of all of the NCSA’s service and support arms. Responsible for hardware, software, and multimedia technical support. Also responsible for hardware selection, acquisition, installation and maintenance, facilities site planning and management, logistical contingency planning and support, vendor relations, policies and procedures, problem solving, and achieving organizational objectives. Show less

  • Associate Director for Operations and Systems Administration

    Jun 1995 - May 2011

  • Associate Director, Logistical Infrastructure and Strategic Planning

    Jun 1992 - May 1995

  • Associate Director, Computer Operations and Systems Administration

    Jun 1988 - May 1992
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  Rice University

  Jun 2011 - now

  Director of Operations

  Responsible for overseeing the day-to-day operational activities of the BRC and works closely with many academic units including the Vice-President for Administration, the Provost and Vice-Provost for Research, academic deans, directors, and department heads and academic leaders from other institutions who lease space in the BRC. Ensures efficient, productive and compliant operations for all building architectural, engineering, environmental engineering and sustainability issues, maintenance, grounds, and custodial functions, environmental health and safety, security, information technology, audio/visual support, parking, logistics, delivery and inventory services, food services, vendor relations, and vivarium operations and facilities support. Leads the executive oversight committee addressing key operational issues. Develops and directs strategies for operational activities successfully supporting the BRC’s educational, scientific research and interdisciplinary collaborations. Assures appropriate management, service delivery, budgeting, forecasting, accounting, and compliance related reporting activities within the BRC. Serves as the leasing and licensing agent for the BRC. Also serves as a member of the Rice University Crisis Management Team (CMT) that deals with campus-wide threats. Show less