Anushka Mitra

Experience

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  Knack Ardour

  Jun 2021 - Nov 2021

  Web Content Writer

  - Developed SEO-optimized content for business consulting clients.- Focused on topics like finance, HR, and organizational development.- Collaborated with editors and analysts to improve search rankings.- Used insights from Google Analytics to steer content strategy.

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  A4F-Algae for Future

  Jan 2023 - Aug 2023

  Data Researcher and Analyst

  - Conducted policy and environmental research for a biotech expansion project in Oman.- Analyzed EU green policies, biofuel markets, and diplomatic frameworks.- Synthesized geopolitical data into strategic reports.- Supported executive meetings through briefing documents on legal and trade policy.

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  THE FORCE CT GmbH

  Sept 2023 - Oct 2023

  Marketing Intern

  - Researched DACH market trends and supported B2B marketing strategies.- Created social media, email, and ad content for brand campaigns.- Assisted in building client pitch decks and content calendars.- Applied consumer behaviour theory and A/B testing strategies.

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  Accenture Portugal

  Oct 2023 - Mar 2024

  Content Analyst

  - Reviewed user-generated content for policy compliance and flagged violations.- Supported AI moderation systems via data pattern analysis.- Created weekly QA reports and recommended workflow improvements.- Strengthened abilities in content integrity, policy research, and trend analysis.

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  Iptor

  May 2024 - May 2025

  Service portfolio analyst

  As a Service Portfolio Analyst, I specialised in bridging business needs with service design and delivery strategies that drive operational clarity and long-term value.My role involves overseeing the lifecycle of service offerings—from ideation and documentation to optimization and retirement—ensuring every service aligns with organizational goals and stakeholder expectations. With a strong foundation in strategic documentation, stakeholder communication, and cross-functional coordination, I translate complex service structures into scalable, efficient, and well-documented portfolios.Informed by my prior experience in service analysis, content strategy, and data research across international teams, I bring a holistic, analytical, and people-first approach to managing service portfolios. I thrive in environments where clarity meets complexity, and where the right structure can empower teams to deliver more, with purpose.Key Focus Areas:• Service Lifecycle & Portfolio Strategy• Process Mapping & Documentation• Stakeholder Analysis & Alignment• Data-Driven Decision Support• Cross-functional Communication• Change Enablement & Operational EfficiencyLet’s connect if you're passionate about optimizing service ecosystems and building smarter, more adaptable organizations. Show less