Casie Keegan

Experience

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  Fiver Children's Foundation

  Jun 2015 - Aug 2016

  Camp Counselor
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  Future Leaders in Action

  May 2017 - Aug 2017

  Environmental Awareness Fellow

  Curriculum Development: Developed a sustainable gardening and environmental education curriculum for youth, increasing participant engagement by 35%.Program Leadership: Coordinated with staff to integrate sustainability practices into summer programming, enhancing the program’s environmental impact.

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  AmeriCorps

  Sept 2017 - Jun 2018

  NYC Civic Corps Volunteer Coordinator - Americorps Member

  Volunteer Program Development: Created and launched a volunteer engagement program, increasing volunteer retention by 40% and establishing long-term partnerships.Diversity & Inclusion Initiatives: Coordinated a Diversity Workshop Series, improving stakeholder engagement and promoting an inclusive environment.Database Implementation: Managed the implementation of a volunteer tracking database, improving reporting accuracy and engagement metrics.

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  Breaking Ground (Homeless Services & Affordable Housing)

  Sept 2018 - Apr 2019

  Housing Advocate - Street to Home Manhattan

  Client Relationship Management: Built strong relationships with unhoused individuals, assisting 80+ clients in securing housing through the HRA 2010e application process.Complex Case Management: Navigated a diverse caseload of clients with mental illness, substance use, and medical vulnerabilities, achieving an 85% client retention rate.Collaboration and Reporting: Worked with clinical teams to provide holistic support, ensuring seamless communication through regular case updates and reporting. Show less

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  Fiver Children's Foundation

  Jun 2019 - Aug 2019

  Health Curriculum Specialist
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  University at Buffalo's School of Dental Medicine

  Aug 2019 - May 2020

  CARES Program Coordinator - Social Work Internship

  Program Development: Led the design and implementation of data-driven community advocacy programs, contributing to a 15% increase in service access.Data-Driven Insights: Used data analytics to assess program impact, presenting insights to senior leadership and driving adjustments that improved program efficiency.

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  Grassroots Gardens WNY

  Aug 2020 - May 2021

  Therapeutic Gardening Coordinator - Social Work Internship

  Program Leadership: Designed and implemented a pilot grant program across three sites, achieving a 25% increase in program participation.Stakeholder Engagement: Led monthly task force meetings, fostering collaboration and achieving strategic alignment with the organization’s objectives.Project Management: Managed program resources, ensuring the project was delivered on time and within budget constraints.

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  Alpha One Disability + Aging Solutions

  Jun 2021 - Oct 2022

  Independent Living Specialist/Care Coordinator

  Leadership in Care Coordination: Managed a caseload of 90+ clients, overseeing personalized care plans that resulted in a 20% improvement in service delivery and client outcomes.Cross-Functional Teamwork: Collaborated with healthcare providers and community agencies, enhancing client satisfaction by aligning services with individual needs.Process Improvement: Spearheaded the implementation of a CRM system for tracking client interactions, which improved documentation efficiency by 30%.Compliance and Policy Management: Ensured adherence to policy guidelines, maintaining a 100% compliance record during audits. Show less

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  Wolfson-Keegan Agency

  Oct 2022 - now

  Strategic Planning & Execution: Developed and implemented operational strategies that streamlined workflows, increasing overall efficiency.Risk Management & CRM Utilization: Led the integration of CRM databases, improving client relationship management and reducing risk factors by optimizing data governance.Cross-Departmental Collaboration: Worked across teams to ensure strategic collaboration, which resulted in a 15% increase in customer service satisfaction.Financial Oversight: Monitored financial operations, including account stewardship, improving accuracy in reporting and aligning resources with company goals. Show less

  • Operations Manager

    Apr 2023 - now

  • Bookkeeper

    Oct 2022 - Apr 2023