
Steve Doyle

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About me
Senior Customer Success Manager II (Northern Europe) at Hudl
Education

Merrill College
1994 - 1999
Experience

Derby County Football Club
Jan 2007 - Jun 2019• Utilise all resources within department to provide a best in class product for staff and players.• Provide 1st Team Coaching staff with written and video based report on all elements of oppositionphases of play, detailing strengths and weaknesses, working through thirds of the pitch.• Utilise data and video within Matchtracker, to conduct Set Play and Penalty analysis of oppositionand throughout Europe’s major leagues. Creating best practice database to educate coachesthroughout the club.• Utilise data, video and Matchtracker to create bespoke metrics and xml’s for Sportscode to enablecoding of all matches to a consistent methodology.• Develop methodology and utilise Sportscode output windows to create a player profiling databasesystem for use throughout the club.• Utilise telestration tools to create clear and concise analysis of team, opposition and best practice.• Provide detailed analysis of opposition individual players, detailing strengths and weaknesses.• Work with external partners to develop an application to deliver insights in changing room and forstaff on the bench, encompassing opposition team and individual analysis and a deliverymechanism for set plays and video.• Maintain key working relationships to ensure high quality output and links across the Football Club.• Develop an analysis showcase within club on home match days and deliver insights to key sponsors.• Ensure that the department are aware new best practice methods and conduct CPD events forClub Analysis staff. Show less • Undertake the management of the Academy Analysis provision, providing innovate solutions to EPPP guidelines whilst maintaining high club standards.• Training and development of new staff, both full time and supporting students.• Capture of all academy Home and Away games from U9-U23 (approx. 450 per season).• Live capture, coding and feedback at professional development games for the U23 team.• undertake and present opposition tactical analysis prior to U23 fixture and post-match analysis ofall U23 games to reinforce club philosophy using advanced visual presentation software.• Conduct technical analysis of club playing philosophy and individual players using OPTA pro portal• Assisting all departments within the club with video and data evidence.• Establish and maintain working relationships with Key Partners, both internally and externally, Hudlbeing the key provider of solutions.• Assist 1st Team Tactical Analysis Department, scouting opposition, providing video and writtenreports. Show less
1st Team Tactical Analyst
Oct 2017 - Jun 2019Head of Academy Performance Analysis
Jan 2013 - Oct 2017Academy Coach
Jul 2009 - Dec 2012Coach and Development Officer
Jan 2007 - Aug 2011

Premier Sport
Sept 2011 - Dec 2012Coach
Rangers Football Club
Jun 2019 - Aug 2021Technical and Domestic Scout• Utilise data scientist to identify individuals performing above average in their position and league.• Implement league to league comparison (tier system) to compare players from different leagues• Utilise data scientist to implement an automated tagging system to create bespoke xml’s based onclub player profiling, within the scouting and analysis department.• Conduct live and video analysis of individual performance, both domestically and across Europe• Conduct live and video opposition analysis for Europa League games and creating final product forstaff.• Report using ISF.• Create and maintain a video database for targeted players.• Create final video product for executive and coaching staff on target players, utilising telestrationand video editing software.• Led and maintain implementation of telestration and the latest version of Hudl Sportscode acrossScouting, 1st Team and Academy analysis departments.• Maintain relationship with key external partners.- Utilise tools to create time saving solutions Show less

Sheffield Wednesday Football Club
Aug 2021 - Jun 2022Head of 1st Team Analysis• Lead delivery and implement best in class provision of analysis throughout the 1st Team Coaching staff and players.• Manage budgets whilst maintaining high standard and utilising the latest technology and implementing a refresh cycle of hardware and software.• Utilise video to:• Compile detailed opposition analysis on strengths, weaknesses and set piece trends.• Compile best practice of playing philosophy from games and training, both of team andindividual positional profiles.• Compile best practice of high level teams’ phases of play.• Implement the use of data science to:• Identify own and opposition team strengths and weaknesses.• Identify and track team and individual targets.• Develop and implement appraisal system for Analysis Department to provide pathway for 1st Team and Academy Analysts to achieve departmental• Develop connections with key partners, including software providers and local universities. Show less

Hudl
Jun 2022 - nowSenior Elite Customer Success Manager (Northern Europe)
Apr 2024 - nowElite Customer Success Manager (Northern Europe)
Jun 2022 - Apr 2024
Licenses & Certifications
- View certificate

Customer Success Management Fundamentals
LinkedInFeb 2024
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