Henrique Lopes

Experience

• 

  Walgreens

  Jul 2006 - Aug 2011

  Sr. Pharmacy Technician
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  Florida Hospital

  Aug 2011 - Aug 2012

  Pharmacy technician
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  Prime Therapeutics

  Aug 2012 - Jul 2017

  Analyze organizational patterns and user patterns to gather requirements for system and product improvements.• Performing system testing for enhancements and defects.• Capture system requirements for the successful implementation of Auto Test Claims which reduced the manual claim process by 70%• Develop maps and flowcharts of current and future business processes.• Reporting on the likely impact of process modifications to support cost efficiencies or efficiencies in order logistics.• Develop and maintain a clear understanding of existing business functions and processes. Show less

  • Business Analyst

    Sept 2015 - Jul 2017

  • Specialty Technician Supervisor

    Oct 2014 - Sept 2015

  • Lead Pharmacy Technician

    Aug 2012 - Oct 2014
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  AllianceRx Walgreens Prime

  Jul 2017 - May 2022

  Responsible for business requirements to functional and technical specification lifecycle to ensure proper implementation of business solutions for the products.• Owner of business requirement lifecycle for multiple products. • Maintain integrations across enterprise and vendor products.• Complete system configuration, develop test cases and determine root cause to provide objective system solutions.• Manage product roadmap and backlog using JIRA and Aha!• Work with developers and system engineers to successfully prioritize and implement user requirements.• Work along with Prime Therapeutics PBM to implement Auto Prior Authorizations, onboard new payors, & transition terminated payors. Show less Mentored and led a team of business systems analysts for the specialty pharmacy product line. Led team through complex projects by ensuring that end users’ engagement, client engagement, and solutions were properly identified and implemented. • Managed in-depth analysis and planning to obtain national accreditation through URAC (Utilization Review Accreditation Commission)• Managed a team of analysts who captured requirements for internal products along with providing requirements to vendors for system enhancements.• Conduct analyst training & role development.• Ensured successful implementations and onboarding of high-value clients such as FEP & BOEING.• Collaborate with executive leadership to plan and prepare the team for execution against strategic goals and initiatives. Show less Partner with end users and business leaders to gather requirements to meet roadmap application and vendor development goals.• Elicit and document business and systems requirements for a company merger between Walgreens and Prime Therapeutics for multiple systems (McKesson, ScriptMed, Oracle, & Avaya)• Support and align efforts to meet customer and business needs.• Successfully migrated over 400k patients and over 1 million prescriptions without therapy interruption.• Provide Project Management Support• Provide Change Management Support Show less

  • Sr Analyst IT Systems

    Oct 2019 - May 2022

  • Manager Business Integration Management

    Dec 2018 - Oct 2019

  • Senior Business Analyst

    Jul 2017 - Dec 2018
• 

  Walmart

  May 2022 - now

  Product Manager

  Responsible for product direction, product design, and implementation of product features. Drive roadmap implementation and product management for Walmart Specialty Pharmacy. • Leading a team of engineers to migrate over 200k patient records into a new software.• Managed cross-functional teams and stakeholder communication and oversaw product development from inception to implementation. • Collaborate with vendor clients to deliver new pharmacy fulfillment software systems. • Manage roadmap alignment with internal teams for integration and reporting needs across the enterprise.• Manage Pharma reports creation and delivery using SQL. Show less