Junaidi Hassim

Experience

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  Bank Kerjasama Rakyat (M) Bhd

  Sept 2005 - Feb 2013

  Senior Executive

  1. CREDIT CONTROL EXECUTIVE : Recovery & Collection Department•Responsible for the management and recovery of Consumer Non-Performing Loans.•Manage and monitor accounts receivable activity and ensuring them to be in good position and to meet the Company's goals.•Review and co-ordinate accounts for payment status and follows up with necessary action on the collection or recovery.•Liaised with company panel solicitor on the debt recovery matter•To organize collections strategy to meet set KPI for collection performance•Liaising with customers on overdue accounts and other related functions•Monitor, plan and conduct regular and effective meeting with operational departments and Finance to achieve collection objectives2. DOCUMENTATION EXECUTIVE : Documentation Department•Responsible for the management and documentation of Customer File.•Manage and monitor customer agreement are stamping and ensuring them completed and legally•Review and co-ordinate customers loan by preparing salaries deduction letter to each of customers employer•To organize collections strategy to meet set KPI for collection performance•Liaising with customers on overdue accounts and other related functions•Monitor, plan and conduct regular and effective meeting with credit department to achieve disbursement goals. 3. OPERATION EXECUTIVE : Operation & Administration Department •Responsible for the operation and administration of the branch.•Manage and monitor branch bank reconsilation and account.•Co-ordinate and marketing for deposit in order to achieve branch target•RCSA(Risk Control Self Assessment) for Branch 4. CREDIT EXECUTIVE : Credit / Processing & Marketing Department•Exceptional cliental communication in finalizing loan deals and applications•Specialized in Personal, Housing, Education and various Tender Contract Financings•Lead among others in customer service excellence in all process from complaints, complications,information and feedbacks Show less

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  Ikhtiar Factoring (M) Sdn Bhd

  May 2013 - Dec 2015

  Relationship Manager

  RELATIONSHIP MANAGER / SR.Executive : Sales & Marketing Department• Analyze customer needs and offer correct sound advice.• Able to formulate marketing concepts and promotion plans.• To maintain and service existing clients and aggressively expand the customers base.

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  MASAUTO Sdn Bhd

  Jan 2016 - Dec 2016

  Sr. Sales, Marketing & Collection Executive

  • Setting of sales and operational goals and expectations, and then ensuring that those goals are achieved through regular monitoring. • Ensure that all customer service initiate are in place, dealing with issue quickly and courteously, well organized and schedule to ensure compliance in all areas of customer service, store operation and loss prevention.• To maintain and service existing clients and aggressively expand the new customers base. • Understand of market, monitoring the competition and then react accordingly to maintain the business advantage.• Attend goverment tender and meet up person in charge in order to offer business services to goverment agencies. Show less

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  Bahagian Perancangan Kewangan, BSN Negeri Terengganu

  Feb 2017 - Apr 2018

  Financial Specialist
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  Subaru Eastern Boxer Terengganu

  May 2018 - Dec 2019

  Marketing Specialist

  Product Specialist, Advisor & Consultant

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  OYO Malaysia

  Dec 2019 - now

  Manager, Business Development