Ezequiel Keten

Experience

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  Level 3 Communications

  Oct 2003 - Oct 2005

  Datacenter Unix/Wintel SysAdmin

  Specialist Unix Solaris, Linux, Wintel.

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  IBM Argentina

  Oct 2005 - Oct 2019

  PE / Senior DPE - Account Manager for Santander Rio Argentina. Executive support for Outsourcing contract Delivery. Responsible for customer relationship & development of integrated service Delivery for Strategic Outsourcing.Provide Leadership to the Account Delivery Team and owns Quality of Service, SLA Attainment and client satisfaction for service delivery.- Team Building: Leading High perform Account Team for SO Delivery Unix, I-series & Mainframe Manager Supporting Several Argentina Domestics Accounts. Team Building. Leading Organization about 50 people.Account Manager for Banco Comafi. Executive support for Outsourcing Contract Delivery. Leading a 25 members Unix Team giving support to 20 different Argentina & Chile Domestics accounts. About 1500 servers under our team scope. Unix System Administrator - Argentina Domestics Accounts.

  • Project Executive - Client Management Manager

    Oct 2011 - Oct 2019

  • IT Manager - Strategic Outsourcing - Servers Management

    Oct 2010 - Oct 2011

  • Team Leader - Server Management Unix

    Oct 2009 - Oct 2010

  • System Administrator Unix

    Oct 2005 - Oct 2010
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  IBM Argentina Sociedad de Responsabilidad Limitada

  Oct 2019 - Sept 2021

  IBM Services – Client Unit Leader for Argentina, Paraguay & Uruguay, leading Sales & Delivery organizations to support customers business growth and delivery services. Diverse experience managing sales portfolio for customer IT services and leading delivery organizations based on processes & IT efficiencies results (Service strategy, design, transition & transformation, delivery), Team Leading, Resource Management, Technology Innovation, problem determination, Compliance, Risk and Financial Management to meet customer business objectives.Ability in leading, designing, planning, and implementing creative technical solutions for financial industry (Mobile, Cloud, Big Data Analytics, Security & Automation) supporting the customer’s business strategy. Mostrar menos

  • IS Client Unit Leader - Argentina, Paraguay & Uruguay

    Jun 2020 - Sept 2021

  • Client Management

    Oct 2019 - Jun 2020
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  Kyndryl

  Sept 2021 - now

  Client Unit Leader

  Client Unit Leader for Argentina, leading Sales & Delivery organizations to support customers business growth and delivery services.Diverse experience managing sales portfolio for customer IT services and leading delivery organizations based on processes & IT efficiencies results (Service strategy, design, transition & transformation, delivery), Team Leading, Resource Management, Technology Innovation, problem determination, Compliance, Risk and Financial Management to meet customer business objectives.Ability in leading, designing, planning, and implementing creative technical solutions for financial industry (Mobile, Cloud, Big Data Analytics, Security & Automation) supporting the customer’s business strategy. Mostrar menos