Enrico Greco

Experience

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  Gambro Dasco

  Oct 1999 - Jun 2014

  Purpose of the Corporate Gambro project "Compliance Action Plan to FDA (Food and Drug Administration)"project was to be compliance to the Code of Federal Regulation of FDA. I coordinate the following tasks: - Complaints and Service Report Review - Program Management Office (P.M.O.) which means managing of the reporting to the Federal Agency (FDA) about the results of the different working groups. - Product Assessment for product review - Review process of the different working groupsReport to Global Project Manager Show less · Provide technical end-user support to solve difficult, highly technical issues with the hardware and software used to monitor hemodialysis equipment.· Technical Support for technical service department and some customers· Development and management of Technical training for Technical Service department.· On field technical support and techical assistance and troubleshooting· Direct cooperation with Reaserch and Development department for resolving the issue found on the field.· Cooperation with labeling department for development and review of the manuls.· Customer service attitude with excellent communication, organization, and telephone technical support.Report to CUSTOMER CARE MANAGER Show less

  • Project Leader

    May 2011 - Jun 2014

  • Vigilance Reporting Coordinator

    Jul 2007 - May 2011

  • Compliance Action Plan to FDA (Food and Drug Administration) Coordinator

    Mar 2006 - Jul 2007

  • Customer Support Technical Technician

    Mar 2002 - Mar 2006

  • Network Administrator in Testing Area

    Oct 1999 - Mar 2002
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  Baxter International Inc.

  Jun 2014 - Jun 2019

  Project Manager

  Part of a cross functonal team with the aim of complete project for product production and sustainability on the field.Report to Project Management Office

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  LivaNova

  Jun 2019 - now

  • Vigilance Reporting and Field Action Manager

    Nov 2020 - now

  • Vigilance Reporting Manager

    Jun 2019 - Nov 2020